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The Technical Program Development Manager determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Leads the design and delivery of technical training programs. Being a Technical Program Development Manager establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. In addition, Technical Program Development Manager assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting. Requires a bachelor's degree. Typically reports to an director. The Technical Program Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Technical Program Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
The Technical Program Development Supervisor helps determine training objectives by identifying skill or knowledge gaps. Leads and supervises the delivery of technical training programs. Being a Technical Program Development Supervisor monitors results of training and collects feedback on training instructors to determine effectiveness and identify areas for improvement. Develops training programs and materials including outlines, text, handouts, hands on exercises and training evaluations. In addition, Technical Program Development Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Technical Program Development Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Technical Program Development Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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