Field Service Supervisor supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Supervisor researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Additionally, Field Service Supervisor acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and effectively handle customer complaints. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Field Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
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The Project Field Engineering Supervisor monitors construction progress and conducts daily site inspections to ensure work complies with time, budget, quality, safety, and regulatory requirements. Supervises on-site technical oversight activities to provide engineering guidance and monitoring for construction projects. Being a Project Field Engineering Supervisor troubleshoots technical issues that arise on-site and consults with architects, contractors, and supervisors to develop and implement solutions with minimal disruption to project schedules. Enforces quality control procedures and inspection protocols to ensure that standards, designs, blueprints, and specifications are understood and followed. In addition, Project Field Engineering Supervisor documents construction activities using logs, progress, and inspection reports and regularly updates status to project managers. Procures and coordinates any additional resources required to support field engineering activities. Attends project meetings to provide technical input and recommend improving construction processes. Requires a bachelor's degree in engineering. Typically reports to a manager. The Project Field Engineering Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Project Field Engineering Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Field Service Supervisor, Sr. supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Supervisor, Sr. researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. Implements methods, guidelines, and policies to facilitate efficient service delivery. Additionally, Field Service Supervisor, Sr. acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and effectively handle customer complaints. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Supervisor, Sr. supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Field Service Supervisor, Sr. typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
The Field Service Engineering Supervisor oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Supervises field service personnel who perform on-site support and technical assistance with various products or equipment. Being a Field Service Engineering Supervisor implements methods, guidelines, and policies to facilitate efficient service delivery. Researches and answers difficult customer questions about product features or issues and recommends appropriate upgrades. In addition, Field Service Engineering Supervisor acts as a source of guidance to assist with complex services or issues. Trains field service representatives to perform routine services and effectively handle customer complaints. Typically requires a bachelor's degree. Typically reports to a manager. The Field Service Engineering Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Field Service Engineering Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.