Field Service Technician I provides maintenance and technical support for company products at customer field locations. Installs new products or enhances existing ones and may provide training and best practices for on-site personnel. Being a Field Service Technician I determines when products should be replaced and recommends and plans upgrades. Identifies and troubleshoots malfunctions and conducts or schedules repairs. Additionally, Field Service Technician I develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. Requires a high school diploma. Typically reports to a supervisor. The Field Service Technician I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
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The Electro/Mechanical Equipment Field Support Technician I duties include installing and repairing equipment, and training customer employees on how to maintain machinery. Operates on site in an on-call capacity. Being an Electro/Mechanical Equipment Field Support Technician I may require an associate's degree. Performs trial run of machinery to ensure performance rates and quality meet established specifications. In addition, Electro/Mechanical Equipment Field Support Technician I typically reports to supervisor or manager. Being an Electro/Mechanical Equipment Field Support Technician I works under moderate supervision. Gains or has attained full proficiency in a specific area of discipline. Working as an Electro/Mechanical Equipment Field Support Technician I typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
Electro/Mechanical Technician I provides on-site support and technical assistance with various electro-mechanical products, equipment, and systems. Troubleshoots malfunctions by reworking, repairing, or modifying non-conforming parts and assemblies within equipment. Being an Electro/Mechanical Technician I installs new equipment or upgrades and provides routine maintenance to ensure function and uptime. Performs trial runs of machinery to test quality and performance rates and trains users on operation and maintenance. Additionally, Electro/Mechanical Technician I develops detailed service reports to document service visits, issues, and troubleshooting actions and logs and tracks maintenance activities. May require an associate degree. Typically reports to a supervisor. The Electro/Mechanical Technician I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
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