Harvest Card Representative Salary in Springfield, IL

Card Service Representative - Average Salary $41,981

Card Service Representative provides customer service for an organization's credit and debit card programs. Processes credit and debit card applications, ensuring accurate and complete submissions and compliance with regulatory requirements. Being a Card Service Representative responds to customer inquiries regarding statements, billing disputes, and application status. Researches and documents fraudulent transactions and issues replacement cards and credentials for lost or stolen cards. Additionally, Card Service Representative maintains awareness of card services and products and provides resources to educate and acquaint customers. Requires a high school diploma. Typically reports to a supervisor. The Card Service Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Card Service Representative typically requires 1-3 years of related experience.

Merchant Card Sales Representative - Average Salary $53,150

Merchant Card Sales Representative is responsible for selling merchant cards to customers. Develops new prospects and calls on existing clients to increase sales of the organization's product and services. Being a Merchant Card Sales Representative reviews customer's merchant card statements and suggests product that meets the client's needs. Maintains contact with existing client base to increase referrals. Additionally, Merchant Card Sales Representative provides feedback and data on sales strategies' effectiveness. Requires a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Card Sales Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Merchant Card Sales Representative typically requires 0-2 years of related experience.

Card Services Representative - Average Salary $40,470

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Card Customer Support Representative - Average Salary $41,990

The Card Customer Support Representative processes credit and debit card applications, ensuring accurate and complete submissions and compliance with regulatory requirements. Provides customer service for an organization's credit and debit card programs. Being a Card Customer Support Representative researches and documents fraudulent transactions and issues replacement cards and credentials for lost or stolen cards. Responds to customer inquiries regarding statements, billing disputes, and application status. In addition, Card Customer Support Representative maintains awareness of card services and products and provides resources to educate and acquaint customers. Requires a high school diploma. Typically reports to a supervisor. Being a Card Customer Support Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Card Customer Support Representative typically requires 1-3 years of related experience.

Merchant Card Customer Service Representative - Average Salary $55,281

Merchant Card Customer Service Representative provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Being a Merchant Card Customer Service Representative assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. Additionally, Merchant Card Customer Service Representative may require a bachelor's degree. Typically reports to a supervisor or manager. The Merchant Card Customer Service Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Merchant Card Customer Service Representative typically requires 3-5 years of related experience.