Help Desk Salary in Erie, PA
How Much Does a Help Desk make?
Help Desk made a median salary around $63,691 in January, 2025.
The best-paid 25 percent made $70,961 probably that year, while the lowest-paid 25 percent made around $57,729.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Help Desk
jobs in
Erie, Pennsylvania
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Best-Paying Cities for Help Desk
The metropolitan areas that pay the highest salary in the Help Desk profession are Matamoras
, Newtown
, Fairless Hills
, Langhorne
, Washington Crossing
.
| Matamoras, PA | $78,097 |
| Newtown, PA | $74,858 |
| Fairless Hills, PA | $74,858 |
| Langhorne, PA | $74,858 |
| Washington Crossing, PA | $74,858 |
Best-Paying States for Help Desk
The states and districts that pay Help Desk the highest salary are District of Columbia (around $76,719)
, California (around $76,030)
, New Jersey (around $75,547)
, Alaska (around $75,065)
, and Massachusetts (around $74,996)
.
| District of Columbia | $76,719 |
| California | $76,030 |
| New Jersey | $75,547 |
| Alaska | $75,065 |
| Massachusetts | $74,996 |
What is the Career Path of Help Desk?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Help Desk, the upper level is
Help Desk Support Specialist IV
, and then progresses to Help Desk Manager
Besides, Help Desk can also turn to other related jobs, including
Help Desk Technician
,
Help Desk Coordinator
,
Help Desk Analyst
and
Help Desk Consultant
.
Frequently Asked Questions for Help Desk
Q:
What is the salary range of Help Desk in Erie, PA?
A:
In 2025
, the lowest-paid Help Desk in Erie, PA earned an average annual salary of $57,729
, while the highest-paid made $70,961.
Q:
What is the salary for a Help Desk in California?
A:
Help Desk employed in California earned an average salary of $76,030 in 2025.
Average Help Desk Pay vs. Other Jobs
Help Desk earned an average salary of $63,691 in 2025.
Other jobs related to Help Desk earned the following average salary in January, 2025.
Help Desk Technician
made $46,206
,
Help Desk Coordinator
made $51,282
,
Help Desk Analyst
and
Help Desk Consultant
made $63,691
and $55,019 respectively
.
Relevant Jobs of Help Desk
The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
There is currently no job description for Help Desk Coordinator, be the first to
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the job responsibilities for Help Desk Coordinator.
There is currently no job description for Help Desk Analyst, be the first to
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the job responsibilities for Help Desk Analyst.
There is currently no job description for Help Desk Consultant, be the first to
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the job responsibilities for Help Desk Consultant.
There is currently no job description for Help Desk Representative, be the first to
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the job responsibilities for Help Desk Representative.