How Much Does a Help Desk make?

Help Desk made a median salary around $65,043 in December, 2024. The best-paid 25 percent made $72,467 probably that year, while the lowest-paid 25 percent made around $58,953. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Help Desk jobs in Jacksonville, Florida

Help Desk Analyst II with Security Clearance

ISHPI Information Technologies, Inc. - Panama City, FL

Help Desk Analyst (Telecommunications) with Security Clearance

ISHPI Information Technologies, Inc. - Panama City, FL

Information Technology Help Desk

Insight Global - Immokalee, FL

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Best-Paying Cities for Help Desk

The metropolitan areas that pay the highest salary in the Help Desk profession are Boca Raton , Boynton Beach , Deerfield Beach , Delray Beach , Greenacres .
Boca Raton, FL $67,312
Boynton Beach, FL $67,312
Deerfield Beach, FL $67,312
Delray Beach, FL $67,312
Greenacres, FL $67,175

Best-Paying States for Help Desk

The states and districts that pay Help Desk the highest salary are District of Columbia (around $76,525) , California (around $75,838) , New Jersey (around $75,357) , Alaska (around $74,875) , and Massachusetts (around $74,806) .
District of Columbia $76,525
California $75,838
New Jersey $75,357
Alaska $74,875
Massachusetts $74,806

What is the Career Path of Help Desk?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Help Desk, the upper level is Help Desk Support Specialist IV , and then progresses to Help Desk Manager
Besides, Help Desk can also turn to other related jobs, including Help Desk Technician , Help Desk Engineer , Help Desk Coordinator and Help Desk Analyst .

Frequently Asked Questions for Help Desk

Q: What is the salary range of Help Desk in Jacksonville, FL?
A: In 2024 , the lowest-paid Help Desk in Jacksonville, FL earned an average annual salary of $58,953 , while the highest-paid made $72,467.
Q: What is the salary for a Help Desk in California?
A: Help Desk employed in California earned an average salary of $75,838 in 2024.

Average Help Desk Pay vs. Other Jobs

Help Desk earned an average salary of $65,043 in 2024. Other jobs related to Help Desk earned the following average salary in December, 2024. Help Desk Technician made $47,206 , Help Desk Engineer made $106,073 , Help Desk Coordinator and Help Desk Analyst made $52,371 and $64,877 respectively .

Relevant Jobs of Help Desk

Help Desk Technician - Average Salary $47,206
The Help Desk Technician identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Help Desk Engineer - Average Salary $106,073
There is currently no job description for Help Desk Engineer, be the first to submit the job responsibilities for Help Desk Engineer.
Help Desk Coordinator - Average Salary $52,371
There is currently no job description for Help Desk Coordinator, be the first to submit the job responsibilities for Help Desk Coordinator.
Help Desk Analyst - Average Salary $64,877
There is currently no job description for Help Desk Analyst, be the first to submit the job responsibilities for Help Desk Analyst.
Help Desk Specialist - Average Salary $81,998
There is currently no job description for Help Desk Specialist, be the first to submit the job responsibilities for Help Desk Specialist.