How Much Does a Help Desk Supervisor I make?

Help Desk Supervisor I made a median salary around $88,083 in February, 2025. The best-paid 25 percent made $99,092 probably that year, while the lowest-paid 25 percent made around $79,255. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Help Desk Supervisor jobs in Allentown, Pennsylvania

Tier 1 Help Desk

Apex Systems - Harrisburg, PA

Help Desk Analyst I

Software Technology Inc. - Harrisburg, PA

Help Desk Analyst

Domino Technologies, Inc. - Harrisburg, PA

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Best-Paying Cities for Help Desk Supervisor I

The metropolitan areas that pay the highest salary in the Help Desk Supervisor I profession are Matamoras , Newtown , Fairless Hills , Langhorne , Washington Crossing .
Matamoras, PA $99,005
Newtown, PA $94,898
Fairless Hills, PA $94,898
Langhorne, PA $94,898
Washington Crossing, PA $94,898

Best-Paying States for Help Desk Supervisor I

The states and districts that pay Help Desk Supervisor I the highest salary are District of Columbia (around $97,258) , California (around $96,384) , New Jersey (around $95,772) , Alaska (around $95,161) , and Massachusetts (around $95,073) .
District of Columbia $97,258
California $96,384
New Jersey $95,772
Alaska $95,161
Massachusetts $95,073

What is the Career Path of Help Desk Supervisor I?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Help Desk Supervisor I, the upper level is Help Desk Senior Supervisor , and then progresses to Help Desk Manager
Besides, Help Desk Supervisor I can also turn to other related jobs, including Help Desk Technician I , Help Desk Operations Supervisor I , IT/IS Help Desk Supervisor I and User Support Help Desk Supervisor I .

Frequently Asked Questions for Help Desk Supervisor I

Q: What is the salary range of Help Desk Supervisor I in Allentown, PA?
A: In 2025 , the lowest-paid Help Desk Supervisor I in Allentown, PA earned an average annual salary of $79,255 , while the highest-paid made $99,092.
Q: What is the salary for a Help Desk Supervisor I in California?
A: Help Desk Supervisor I employed in California earned an average salary of $96,384 in 2025.

Average Help Desk Supervisor I Pay vs. Other Jobs

Help Desk Supervisor I earned an average salary of $88,083 in 2025. Other jobs related to Help Desk Supervisor I earned the following average salary in February, 2025. Help Desk Technician I made $50,500 , Help Desk Operations Supervisor I made $88,083 , IT/IS Help Desk Supervisor I and User Support Help Desk Supervisor I made $88,083 and $88,083 respectively .

Relevant Jobs of Help Desk Supervisor I

Help Desk Technician I - Average Salary $50,500
The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Help Desk Operations Supervisor I - Average Salary $88,083
There is currently no job description for Help Desk Operations Supervisor I, be the first to submit the job responsibilities for Help Desk Operations Supervisor I.
IT/IS Help Desk Supervisor I - Average Salary $88,083
There is currently no job description for IT/IS Help Desk Supervisor I, be the first to submit the job responsibilities for IT/IS Help Desk Supervisor I.
User Support Help Desk Supervisor I - Average Salary $88,083
There is currently no job description for User Support Help Desk Supervisor I, be the first to submit the job responsibilities for User Support Help Desk Supervisor I.
Help Desk User Support I - Average Salary $50,493
The Help Desk User Support I troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Responds to end-user requests for technical assistance by phone, email, or ticketing system. Being a Help Desk User Support I utilizes product information or solution database to research, troubleshoot, and deliver solutions. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. In addition, Help Desk User Support I advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. May require an associate degree. Typically reports to a supervisor. Being a Help Desk User Support I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.