Helpdesk Agent Salary in Schenectady, NY
How Much Does a Helpdesk Agent make?
Helpdesk Agent made a median salary around $60,562 in March, 2025.
The best-paid 25 percent made $67,596 probably that year, while the lowest-paid 25 percent made around $54,804.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Helpdesk Agent
jobs in
Schenectady, New York
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Best-Paying Cities for Helpdesk Agent
The metropolitan areas that pay the highest salary in the Helpdesk Agent profession are Sunnyside
, Woodside
, Long Island City
, Astoria
, New York
.
| Sunnyside, NY | $69,897 |
| Woodside, NY | $69,897 |
| Long Island City, NY | $69,897 |
| Astoria, NY | $69,897 |
| New York, NY | $69,897 |
Best-Paying States for Helpdesk Agent
The states and districts that pay Helpdesk Agent the highest salary are District of Columbia (around $66,606)
, California (around $66,007)
, New Jersey (around $65,589)
, Alaska (around $65,170)
, and Massachusetts (around $65,110)
.
| District of Columbia | $66,606 |
| California | $66,007 |
| New Jersey | $65,589 |
| Alaska | $65,170 |
| Massachusetts | $65,110 |
What is the Career Path of Helpdesk Agent?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Helpdesk Agent, the upper level is
Help Desk Support Specialist III
, and then progresses to Help Desk Manager
Besides, Helpdesk Agent can also turn to other related jobs, including
Helpdesk
,
Helpdesk Coordinator
,
Helpdesk Manager
and
Helpdesk Supervisor
.
Frequently Asked Questions for Helpdesk Agent
Q:
What is the salary range of Helpdesk Agent in Schenectady, NY?
A:
In 2025
, the lowest-paid Helpdesk Agent in Schenectady, NY earned an average annual salary of $54,804
, while the highest-paid made $67,596.
Q:
What is the salary for a Helpdesk Agent in California?
A:
Helpdesk Agent employed in California earned an average salary of $66,007 in 2025.
Average Helpdesk Agent Pay vs. Other Jobs
Helpdesk Agent earned an average salary of $60,562 in 2025.
Other jobs related to Helpdesk Agent earned the following average salary in March, 2025.
Helpdesk
made $60,562
,
Helpdesk Coordinator
made $69,034
,
Helpdesk Manager
and
Helpdesk Supervisor
made $117,735
and $87,193 respectively
.
Relevant Jobs of Helpdesk Agent
There is currently no job description for Helpdesk, be the first to
submit
the job responsibilities for Helpdesk.
There is currently no job description for Helpdesk Coordinator, be the first to
submit
the job responsibilities for Helpdesk Coordinator.
There is currently no job description for Helpdesk Manager, be the first to
submit
the job responsibilities for Helpdesk Manager.
There is currently no job description for Helpdesk Supervisor, be the first to
submit
the job responsibilities for Helpdesk Supervisor.
There is currently no job description for Helpdesk Tech, be the first to
submit
the job responsibilities for Helpdesk Tech.