Helpdesk Associate Salary in Ohio
How Much Does a Helpdesk Associate make?
Helpdesk Associate made a median salary around $67,631 in April, 2025.
The best-paid 25 percent made $75,348 probably that year, while the lowest-paid 25 percent made around $61,300.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Helpdesk Associate
jobs in
Ohio
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Best-Paying Cities for Helpdesk Associate
The metropolitan areas that pay the highest salary in the Helpdesk Associate profession are Independence
, Lakewood
, Maple Heights
, Rocky River
, Beachwood
.
| Independence, OH | $67,645 |
| Lakewood, OH | $67,645 |
| Maple Heights, OH | $67,645 |
| Rocky River, OH | $67,645 |
| Beachwood, OH | $67,645 |
Best-Paying States for Helpdesk Associate
The states and districts that pay Helpdesk Associate the highest salary are District of Columbia (around $76,903)
, California (around $76,612)
, Massachusetts (around $75,591)
, Washington (around $75,313)
, and New Jersey (around $75,285)
.
| District of Columbia | $76,903 |
| California | $76,612 |
| Massachusetts | $75,591 |
| Washington | $75,313 |
| New Jersey | $75,285 |
What is the Career Path of Helpdesk Associate?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Helpdesk Associate, the upper level is
Help Desk Support Specialist IV
, and then progresses to Help Desk Manager
Besides, Helpdesk Associate can also turn to other related jobs, including
IT Helpdesk Associate
,
PC Helpdesk Technician II
,
PC Helpdesk Technician III
and
PC Helpdesk Technician I
.
Frequently Asked Questions for Helpdesk Associate
Q:
What is the salary range of Helpdesk Associate in Ohio?
A:
In 2025
, the lowest-paid Helpdesk Associate in Ohio earned an average annual salary of $61,300
, while the highest-paid made $75,348.
Q:
What is the salary for a Helpdesk Associate in California?
A:
Helpdesk Associate employed in California earned an average salary of $76,612 in 2025.
Average Helpdesk Associate Pay vs. Other Jobs
Helpdesk Associate earned an average salary of $67,631 in 2025.
Other jobs related to Helpdesk Associate earned the following average salary in April, 2025.
IT Helpdesk Associate
made $58,404
,
PC Helpdesk Technician II
made $56,090
,
PC Helpdesk Technician III
and
PC Helpdesk Technician I
made $65,090
and $48,590 respectively
.
Relevant Jobs of Helpdesk Associate
There is currently no job description for IT Helpdesk Associate, be the first to
submit
the job responsibilities for IT Helpdesk Associate.
The PC Helpdesk Technician II resolves internal user problems and ensures correct operation of personal computers. Install, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician II may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician II may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a PC Helpdesk Technician II typically requires 1-3 years of related experience.
The PC Helpdesk Technician III resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician III may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician III may require an associate degree or its equivalent. Typically reports to a supervisor or manager. Being a PC Helpdesk Technician III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a PC Helpdesk Technician III typically requires 3-5 years of related experience.
The PC Helpdesk Technician I resolves internal user problems and ensures correct operation of personal computers. Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Being a PC Helpdesk Technician I may perform system setups for new hires. Maintains parts inventory and logs all service/repair activity. In addition, PC Helpdesk Technician I may require an associate degree or its equivalent. Typically reports to a project leader or supervisor. Being a PC Helpdesk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.