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Hospice Manager manages the resources, operations, and staff of hospice care programs. Works with families and patients to develop optimal care plans. Being a Hospice Manager coordinates the delivery of a patient/family assessment process and care plan development. Oversees interdisciplinary teams of medical doctors, nursing staff, and other care providers inside and outside the facility. Additionally, Hospice Manager maintains an up-to-date knowledge of laws and regulations of federal, state, and regulatory bodies relative to hospice care. May require a bachelor's degree in nursing, social work or equivalent. Typically reports to a manager or head of a unit/department. The Hospice Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Hospice Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Hospice Director directs, supervises, and governs the hospice program including inpatient care, home care and bereavement follow-up. Administers and maintains quality assurance, environmental, and infection control policies in accordance with facility objectives. Being a Hospice Director prepares reports for hospital administration on activities of the facility operation. Develops hospice related educational and informational programs. Additionally, Hospice Director requires a bachelor's degree of nursing. Typically reports to top management. The Hospice Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hospice Director typically requires 3+ years of managerial experience.
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