Prepares cocktails and non-alcoholic beverages for customers. Has knowledge of common drinks and makes suggestions to customers. Monitors bar inventory and takes appropriate action. May require a high school diploma or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience.
Supplies and stocks the bar. Fills-in or assists bartender as needed. May require a high school diploma. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Supervises all aspects of hotel operations, including front desk, reservations, concierge, and customer service. Responds to all guest requests, concerns, or problems. Ensures an optimal level of service and hospitality. Works to maintain, update, and train staff on service, hospitality, and safety policies and procedures. May require a bachelor's degree. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. May require a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Typically requires 3+ years of managerial experience.
The Bartender/Server has knowledge of common drinks and makes suggestions to customers. Prepares cocktails and non-alcoholic beverages for customers. Being a Bartender/Server may require a high school diploma or its equivalent. Monitors bar inventory and takes appropriate action. In addition, Bartender/Server typically reports to a supervisor or manager. Being a Bartender/Server gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Bartender/Server typically requires 1-3 years of related experience.