Oversees the design of enablement plans and configuration specifications and installation operations to implement integrated hardware and software systems and products purchased by customers. Develops standard processes and methodologies to prototype and test proposed solutions for feasibility, reliability, and quality. Directs the development of program and system specifications to meet customers' technical requirements and guide the enablement, configuration, or coding of products and solutions. Ensures the delivery of technical information, documentation, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work meet sales cycle and project timeline requirements. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.
Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2 -4 years of related experience.
Designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4 -7 years of related experience.