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The Claims Investigator II is responsible for corresponding with policyholders, claimants, witnesses, attorneys, etc. to gather important information to support contested claims. Denies, settles, or authorizes payments to routine property/casualty claims based on coverage, appraisal, and verifiable damage. Being a Claims Investigator II may conduct field evaluations to inspect and document damage or loss. Prepares reports of investigation findings. In addition, Claims Investigator II typically requires an associate's degree. Typically reports to a supervisor or manager. Being a Claims Investigator II gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Claims Investigator II typically requires 2 to 4 years of related experience.
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The Retail Loss Prevention Investigator II enforces security measures and procedures. Monitors premises to reduce losses due to theft and fraud. Being a Retail Loss Prevention Investigator II ensures employees understand and follow policies and procedures for loss prevention and cash handling. Observes areas that are vulnerable to theft and identifies occurrences. In addition, Retail Loss Prevention Investigator II collects, records, and maintains loss and incident data in appropriate format and system. Typically requires a high school diploma. Typically reports to a supervisor. Being a Retail Loss Prevention Investigator II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Retail Loss Prevention Investigator II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
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