How Much Does an IT Helpdesk Associate make?

IT Helpdesk Associate made a median salary around $67,067 in May, 2025. The best-paid 25 percent made $74,857 probably that year, while the lowest-paid 25 percent made around $60,691. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for IT Helpdesk Associate

The metropolitan areas that pay the highest salary in the IT Helpdesk Associate profession are Woburn , Winchester , Lynn , Saugus , Nahant .
Woburn, MA $67,067
Winchester, MA $67,067
Lynn, MA $67,067
Saugus, MA $67,067
Nahant, MA $67,067

Best-Paying States for IT Helpdesk Associate

The states and districts that pay IT Helpdesk Associate the highest salary are District of Columbia (around $66,580) , California (around $66,327) , Massachusetts (around $65,443) , Washington (around $65,203) , and New Jersey (around $65,179) .
District of Columbia $66,580
California $66,327
Massachusetts $65,443
Washington $65,203
New Jersey $65,179

What is the Career Path of IT Helpdesk Associate?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For IT Helpdesk Associate, the upper level is Help Desk Support Specialist III , and then progresses to Help Desk Manager
Besides, IT Helpdesk Associate can also turn to other related jobs, including IT Helpdesk , IT Helpdesk Specialist , It Helpdesk Technician and It Helpdesk Manager .

Frequently Asked Questions for IT Helpdesk Associate

Q: What is the salary range of IT Helpdesk Associate in Boston, MA?
A: In 2025 , the lowest-paid IT Helpdesk Associate in Boston, MA earned an average annual salary of $60,691 , while the highest-paid made $74,857.
Q: What is the salary for an IT Helpdesk Associate in California?
A: IT Helpdesk Associate employed in California earned an average salary of $66,327 in 2025.

Average IT Helpdesk Associate Pay vs. Other Jobs

IT Helpdesk Associate earned an average salary of $67,067 in 2025. Other jobs related to IT Helpdesk Associate earned the following average salary in May, 2025. IT Helpdesk made $68,212 , IT Helpdesk Specialist made $72,659 , It Helpdesk Technician and It Helpdesk Manager made $66,018 and $95,142 respectively .

Relevant Jobs of IT Helpdesk Associate

IT Helpdesk - Average Salary $68,212
There is currently no job description for IT Helpdesk, be the first to submit the job responsibilities for IT Helpdesk.
IT Helpdesk Specialist - Average Salary $72,659
There is currently no job description for IT Helpdesk Specialist, be the first to submit the job responsibilities for IT Helpdesk Specialist.
It Helpdesk Technician - Average Salary $66,018
There is currently no job description for It Helpdesk Technician, be the first to submit the job responsibilities for It Helpdesk Technician.
It Helpdesk Manager - Average Salary $95,142
There is currently no job description for It Helpdesk Manager, be the first to submit the job responsibilities for It Helpdesk Manager.
It Helpdesk Support - Average Salary $74,660
There is currently no job description for It Helpdesk Support, be the first to submit the job responsibilities for It Helpdesk Support.