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The Trucking Dispatch Supervisor tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner. Being a Trucking Dispatch Supervisor ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations. Reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. In addition, Trucking Dispatch Supervisor may require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes.
The Trucking Dispatch Manager develops operating procedures and provides guidance and support to train and assist dispatchers. Manages dispatch operations to ensure timely and efficient service. Being a Trucking Dispatch Manager reviews driver assignments, delivery time, and other transportation data to ensure documentation, evaluate operations, and drive improvements. Tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. In addition, Trucking Dispatch Manager ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations. May require a bachelor's degree. Typically reports to a director. The Trucking Dispatch Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Trucking Dispatch Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
The Trucking Dispatch Supervisor, Sr. tracks deliveries via computer systems and monitors communication lines to assist with complex or immediate questions. Supervises the dispatching of trucks to convey freight to assigned destinations in a timely and efficient manner. Being a Trucking Dispatch Supervisor, Sr. ensures dispatchers and drivers are educated and compliant with all DOT, state, local, and company regulations. Reviews driver assignments, delivery time, and other transportation data to evaluate driver performance. In addition, Trucking Dispatch Supervisor, Sr. may require a bachelor's degree. Typically reports to a manager. The Trucking Dispatch Supervisor, Sr. supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Trucking Dispatch Supervisor, Sr. typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Lead Dispatcher coordinates drivers and vehicles to convey freight or passengers to assigned destinations in a timely and efficient manner. Maintains contact with drivers to communicate updates, delays, or special instructions and relay delivery status to customers. Being a Lead Dispatcher records driver assignments, delivery time, and other transportation data in a computer database to track metrics. Ensures drivers are compliant with all DOT, state, local, and company regulations. Additionally, Lead Dispatcher requires a high school diploma. Typically reports to a supervisor. The Lead Dispatcher works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Lead Dispatcher typically requires 3-5 years of related experience.