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There is currently no job description for Maintenance, be the first to
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the job responsibilities for Maintenance.
The Pharmacy Service Representative follows organization and department procedures to complete tasks in a timely manner. Responsible for performing daily, routine tasks in the pharmacy such as answering the phone, responding to customer requests, data entry, record maintenance, and other clerical duties. Being a Pharmacy Service Representative requires a high school diploma or its equivalent. Assists with stocking and inventory tasks. In addition, Pharmacy Service Representative typically reports to a supervisor. Being a Pharmacy Service Representative possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
Technical Customer Support Representative I provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative I provides customers with preventive maintenance and configuration recommendations. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Technical Customer Support Representative II provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative II provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative II possesses a strong understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Technical Customer Support Representative II typically requires 1-3 years of related experience.