How Much Does a Member Services make?

Member Services made a median salary around $43,497 in December, 2024. The best-paid 25 percent made $49,409 probably that year, while the lowest-paid 25 percent made around $39,040. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Member Services jobs in Saint Petersburg, Florida

Director of Team Member Services

Vanderbloemen - Orlando, FL

Member Services Associate PT

Planet Fitness - Page/JAX Group - Fleming Island, FL

Member Services Associate PT

Planet Fitness Inc. - Fleming Island, FL

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Best-Paying Cities for Member Services

The metropolitan areas that pay the highest salary in the Member Services profession are Boca Raton , Boynton Beach , Deerfield Beach , Delray Beach , Greenacres .
Boca Raton, FL $44,919
Boynton Beach, FL $44,919
Deerfield Beach, FL $44,919
Delray Beach, FL $44,919
Greenacres, FL $44,828

Best-Paying States for Member Services

The states and districts that pay Member Services the highest salary are District of Columbia (around $51,068) , California (around $50,609) , New Jersey (around $50,288) , Alaska (around $49,967) , and Massachusetts (around $49,921) .
District of Columbia $51,068
California $50,609
New Jersey $50,288
Alaska $49,967
Massachusetts $49,921

What is the Career Path of Member Services?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Member Services, the upper level is Customer Service Representative III , and then progresses to Customer Service Manager
Besides, Member Services can also turn to other related jobs, including Member Services Director , Member Services Manager , Member Services Supervisor and Member Services Representative .

Frequently Asked Questions for Member Services

Q: What is the salary range of Member Services in Saint Petersburg, FL?
A: In 2024 , the lowest-paid Member Services in Saint Petersburg, FL earned an average annual salary of $39,040 , while the highest-paid made $49,409.
Q: What is the salary for a Member Services in California?
A: Member Services employed in California earned an average salary of $50,609 in 2024.

Average Member Services Pay vs. Other Jobs

Member Services earned an average salary of $43,497 in 2024. Other jobs related to Member Services earned the following average salary in December, 2024. Member Services Director made $131,593 , Member Services Manager made $90,144 , Member Services Supervisor and Member Services Representative made $63,405 and $37,099 respectively .

Relevant Jobs of Member Services

Member Services Director - Average Salary $131,593
Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience.
Member Services Manager - Average Salary $90,144
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Member Services Supervisor - Average Salary $63,405
Member Services Supervisor supervises a group of member services representatives that address health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for researching more complex questions, investigating the cause of the issue, and responding to members on escalated issues. Being a Member Services Supervisor assists with hiring, training, ongoing monitoring and QA, performance evaluations and any corrective actions of member services representatives. Requires a high school diploma or its equivalent. Additionally, Member Services Supervisor typically reports to a manager. The Member Services Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Member Services Supervisor typically requires 3 years experience in the related area as an individual contributor.
Member Services Representative - Average Salary $37,099
Member Services Representative addresses member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls, or written questions. Being a Member Services Representative provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Member Services Representative typically requires 1-3 years of related experience.
Member Services Specialist - Average Salary $37,339
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