Merchant Services Division Manager Salary in Maryland

Merchant Services Sales Manager - Average Salary $127,000

The Merchant Services Sales Manager designs and recommends sales programs for the merchant card department and sets short and long-term sales strategies. Manages and directs a sales force to achieve sales and profit goals within a region. Being a Merchant Services Sales Manager may recommend product or service enhancements to improve customer satisfaction and sales potential. Evaluates and implements appropriate new card sales techniques to increase the region's sales volume. In addition, Merchant Services Sales Manager requires a bachelor's degree in area of specialty. Typically reports to top management. The Merchant Services Sales Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Merchant Services Sales Manager typically requires 3+ years of managerial experience.

Merchant Card Sales Manager - Average Salary $126,994

Manages and directs a sales force to achieve sales and profit goals within a region. Designs and recommends sales programs for the merchant card department and sets short and long-term sales strategies. Evaluates and implements appropriate new card sales techniques to increase the region's sales volume. May recommend product or service enhancements to improve customer satisfaction and sales potential. Requires a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Merchant Card Sales Representative - Average Salary $52,890

Responsible for selling merchant cards to customers. Develops new prospects and calls on existing clients to increase sales of the organization's product and services. Reviews customer's merchant card statements and suggests product that meets the client's needs. Maintains contact with existing client base to increase referrals. Provides feedback and data on sales strategies' effectiveness. Requires a bachelor's degree. Typically reports to a supervisor or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.

CSR - Merchant Cards - Average Salary $48,300

The CSR - Merchant Cards responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Being a CSR - Merchant Cards communicates new service offerings or changes to the clients. Assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. In addition, CSR - Merchant Cards may requires a bachelor's degree. Typically reports to a supervisor or manager. Being a CSR - Merchant Cards works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a CSR - Merchant Cards typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.

Merchant Card Customer Service Representative - Average Salary $48,260

Provides merchant bank card services to existing and new clients and acts as contact point for all merchant inquires. Responds to questions, researches and troubleshoots issues, processes billing and adjustment transactions. Assists with the set up and maintenance of services and processing systems including supplies and advertising collateral. Communicates new service offerings or changes to the clients. May require a bachelor's degree. Typically reports to a supervisor or manager. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.