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Oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Oversees various administrative functions and processes, functions as the organization's point person for outside vendors and service providers. Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Manages internal finance processes, including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. Supports HR and employment activities, including staffing reporting, employee onboarding, interview coordination, training initiatives, and other special projects. Performs system administration tasks, including data input, reporting, user support, and company database or system updates. Resolves day-to-day problems or coordinates the process and resources to obtain solutions. Requires a bachelor's degree. Typically reports to a supervisor or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
Oversees various administrative functions and processes, functions as the organization's point person for outside vendors and service providers. Plans and coordinates office-wide facilities maintenance, space planning, moves, equipment installations, and other events or projects with internal and external stakeholders. Monitors inventory and places orders for office equipment, supplies, or provisions. Manages internal finance processes, including budgeting, invoice processing, employee expense reports, reimbursements, petty cash, and time tracking. Supports HR and employment activities, including staffing reporting, employee onboarding, interview coordination, training initiatives, and other special projects. Performs system administration tasks, including data input, reporting, user support, and company database or system updates. Resolves day-to-day problems or coordinates the process and resources to obtain solutions. Requires a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.
Is responsible for the direction and coordination of several business office operations. May require an associate's degree in a related area with at least 7 years of experience in the field. Relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.