Online Customer Service Representative Salary in Winston Salem, NC
How Much Does an Online Customer Service Representative make?
Online Customer Service Representative made a median salary around $57,724 in March, 2025.
The best-paid 25 percent made $69,935 probably that year, while the lowest-paid 25 percent made around $49,949.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Online Customer Service Representative
jobs in
Winston Salem, North Carolina
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Best-Paying Cities for Online Customer Service Representative
The metropolitan areas that pay the highest salary in the Online Customer Service Representative profession are Cary
, Garner
, Knightdale
, Raleigh
, Apex
.
| Cary, NC | $59,937 |
| Garner, NC | $59,937 |
| Knightdale, NC | $59,937 |
| Raleigh, NC | $59,937 |
| Apex, NC | $59,875 |
Best-Paying States for Online Customer Service Representative
The states and districts that pay Online Customer Service Representative the highest salary are District of Columbia (around $68,420)
, California (around $67,805)
, New Jersey (around $67,375)
, Alaska (around $66,945)
, and Massachusetts (around $66,883)
.
| District of Columbia | $68,420 |
| California | $67,805 |
| New Jersey | $67,375 |
| Alaska | $66,945 |
| Massachusetts | $66,883 |
What is the Career Path of Online Customer Service Representative?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Online Customer Service Representative, the upper level is
Technical Customer Support Specialist III
, and then progresses to VP of Technical Customer Support
Besides, Online Customer Service Representative can also turn to other related jobs, including
Online Customer Service
,
Annuities Customer Service Representative
,
Customer Service Representative
and
Customer Service Representative I
.
Frequently Asked Questions for Online Customer Service Representative
Q:
What is the salary range of Online Customer Service Representative in Winston Salem, NC?
A:
In 2025
, the lowest-paid Online Customer Service Representative in Winston Salem, NC earned an average annual salary of $49,949
, while the highest-paid made $69,935.
Q:
What is the salary for an Online Customer Service Representative in California?
A:
Online Customer Service Representative employed in California earned an average salary of $67,805 in 2025.
Average Online Customer Service Representative Pay vs. Other Jobs
Online Customer Service Representative earned an average salary of $57,724 in 2025.
Other jobs related to Online Customer Service Representative earned the following average salary in March, 2025.
Online Customer Service
made $40,864
,
Annuities Customer Service Representative
made $57,262
,
Customer Service Representative
and
Customer Service Representative I
made $37,555
and $37,214 respectively
.
Relevant Jobs of Online Customer Service Representative
There is currently no job description for Online Customer Service, be the first to
submit
the job responsibilities for Online Customer Service.
Annuities Customer Service Representative processes orders and fulfills customer needs to ensure satisfaction. Answers consumer questions regarding annuity products or policies. Being an Annuities Customer Service Representative has strong working knowledge of annuities, current tax laws and other legislation that can impact the company's annuity contracts. May require a bachelor's degree. Additionally, Annuities Customer Service Representative typically reports to a supervisor or manager. The Annuities Customer Service Representative gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be an Annuities Customer Service Representative typically requires 2 to 4 years of related experience.
There is currently no job description for Customer Service Representative, be the first to
submit
the job responsibilities for Customer Service Representative.
Customer Service Representative I responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves routine and basic problems and communicates solutions or requested information to the customer. Being a Customer Service Representative I analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative I typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Customer Service Representative II responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves mostly routine and some non-routine, more complex problems and communicates solutions or requested information to the customer. Being a Customer Service Representative II analyzes a customer's service needs and refers to other service or technical departments for follow up as needed. Uses a customer relationship application or database to record activities and research product information. Additionally, Customer Service Representative II typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Customer Service Representative II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Customer Service Representative II typically requires 1-3 years of related experience.