Physician Practice Operations Supervisor is responsible for the day-to-day operations of a physician office site. Coordinates schedules, trains staff, ensures patient satisfaction, processes payroll, and ensures policy and procedure compliance. Being a Physician Practice Operations Supervisor may assist with insurance verification, billing, and financial collections. May require a bachelor's degree. Additionally, Physician Practice Operations Supervisor typically reports to a manager. The Physician Practice Operations Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Physician Practice Operations Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
The Physician's Office Receptionist /Operator provides phone, clerical, and data entry support including insurance verification. Responsible for greeting and registering patients as they enter the admitting ward of a hospital or clinic. Being a Physician's Office Receptionist /Operator requires a high school diploma. Directs patients, visitors, and callers to appropriate parties and answers basic questions. In addition, Physician's Office Receptionist /Operator typically reports to a supervisor or manager. Being a Physician's Office Receptionist /Operator possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.
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