The IT-Customer Project/Program Management, Specialist I evaluates use cases and client needs to develop configurations that support business processes. Supports external clients with implementing technical systems, software, hardware, or solutions. Being an IT-Customer Project/Program Management, Specialist I ensures that implementations are completed on time, within budget, and meet client expectations. Defines and executes delivery and implementation plans. In addition, IT-Customer Project/Program Management, Specialist I tests and troubleshoots final system setups. Provides training and end-user support during and after the implementation process. May be involved in pre-sales product demonstrations or assist in scoping projects or developing proposals. Requires a bachelor's degree in area of technical specialty. Typically reports to a manager. Being an IT-Customer Project/Program Management, Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an IT-Customer Project/Program Management, Specialist I typically requires 0-2 years of related experience.
Delivers company training programs and workshops to employees and managers. Monitors the effectiveness of training on employees using individual or group performance results. Collects feedback on sessions from attendees to use for future improvements to content and presentation. Contributes to new training program design and existing program enhancements. Assists in the development and creation of lesson plans and training aids. May specialize in a particular subject, training program, or function of the company. Training programs may typically include topics such as supervisory/management training, work skills training, team building, and communications. Requires a bachelor's degree. Typically reports to a manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience.
Responsible for the administration of wellness and work-life programs that enhance employee engagement, facilitate recruiting, and support productivity improvements. Records and tracks employee participation information, satisfaction surveys, and feedback sessions to assess the value of programs and resources. Analyzes the effectiveness and utilization of wellness programs and recommends changes and additions that reflect the changing needs of employees. Creates employee communications that educate employees and encourage participation in wellness activities. May require a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
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