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The Sales Program Supervisor implements processes to research potential sales targets, evaluate leads, and develop sales pipelines. Supervises and supports the sales function to increase sales and revenue for an organization's products or services. Being a Sales Program Supervisor prepares and delivers presentations or demonstrations that educate and expose the customer to offerings and drive the sales process. Educates and trains representatives on proven sales techniques to initiate contact, assess customer needs, and present relevant solutions that generate revenue for the organization. In addition, Sales Program Supervisor troubleshoots and resolves issues in the sales process, ensuring a smooth transaction and positive experience for customers. Maintains a thorough understanding of company products and services, competitor positioning, and industry standards. May require a bachelor's degree. Typically reports to a manager. The Sales Program Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Sales Program Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Program Supervisor coordinates and monitors the scheduling, pricing, and technical performance of company programs. Responsible for aiding in the negotiation of contracts and contractual changes and coordinating preparations of proposals, plans, specifications, and financial conditions of contracts. Being a Program Supervisor develops new business and expands product line. Ensures adherence to master plans and schedules and develops solutions to program problems. Additionally, Program Supervisor recommends changes to improve process efficiency and alleviate process inaccuracy and duplication. Requires a bachelor's degree. Typically reports to a manager. The Program Supervisor contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Program Supervisor typically requires 4 to 7 years of related experience.