Quality Management Supervisor Salary in Pennsylvania

Claims Quality Audit Supervisor - Average Salary $79,124

Supervises and coordinates daily activities of claims quality auditors. Provides assistance in developing claims audit policies and procedures. Solves day-to-day problems and monitors the results of daily staff activities, reports critical issues and problems to the management. Typically requires a bachelor's degree. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Typically requires 3-5 years experience in the related area as an individual contributor.

Total Quality Supervisor - Average Salary $69,220

Supervises the team responsible for the implementation, administration, and measurement of total quality management programs. Ensures adherence to internal guidelines, industry standards, and applicable regulations. Monitors data collection processes, reviews metrics, and measures quality results. Leads the team in providing training, tools, and logistical assistance for quality initiatives. Develops new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Typically requires Six Sigma or Kaizen certification. Typically reports to a manager. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

Project Management Supervisor - Average Salary $104,420

Supervises and directs the work of project managers and project support teams. Tracks project schedules, milestones, and timelines for adherence to quality and delivery targets. Provides guidance, training, and resources needed to achieve successful project delivery. Enforces project standards. Facilitates problem solving and project resourcing. Typically requires a bachelor's degree or equivalent. May require a project management certification. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Total Quality Programs Supervisor - Average Salary $69,290

The Total Quality Programs Supervisor ensures adherence to internal guidelines, industry standards, and applicable regulations. Supervises the team responsible for the implementation, administration, and measurement of total quality management programs. Being a Total Quality Programs Supervisor leads the team in providing training, tools, and logistical assistance for quality initiatives. Monitors data collection processes, reviews metrics, and measures quality results. In addition, Total Quality Programs Supervisor develops new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Typically requires Six Sigma or Kaizen certification. Typically reports to a manager. The Total Quality Programs Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Total Quality Programs Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.

Total Quality Senior Supervisor - Average Salary $106,791

Supervises the team responsible for the implementation, administration, and measurement of total quality management programs. Ensures adherence to internal guidelines, industry standards, and applicable regulations. Monitors data collection processes, reviews metrics, and measures quality results. Leads the team in providing training, tools, and logistical assistance for quality initiatives. Develops new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Requires a bachelor's degree. Typically requires Six Sigma or Kaizen certification. Typically reports to a manager. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.