Reception Associate Salary in Pocatello, ID

Guest Reception Associate - Average Salary $28,100

The Guest Reception Associate answers questions about the facility's policies and services. Interacts with the customer to ensure that the check-in and check-out is carried out efficiently. Being a Guest Reception Associate issues invoices and collects room fees. Makes advance reservations and handles special requests. In addition, Guest Reception Associate performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. May require a high school diploma or its equivalent. Typically reports to a supervisor or manager. Being a Guest Reception Associate possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience.

Guest Reception Senior Associate - Average Salary $35,900

The Guest Reception Senior Associate answers questions about the facility's policies and services. Interacts with the customer to ensure that guest check-in, check-out, and billing are carried out efficiently. Being a Guest Reception Senior Associate issues invoices and collects room fees. Makes advance reservations and handles special requests. In addition, Guest Reception Senior Associate handles or appropriately escalates customer service issues. Performs administrative duties such as answering phones, cleaning work space, and assisting managers and supervisors as needed. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Guest Reception Senior Associate works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Guest Reception Senior Associate typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.

Guest Reception Manager - Average Salary $46,400

The Guest Reception Manager oversees the daily service operations for hotel rooms and the execution of contracts, deposits, and billing. Manages front desk personnel and ensures quality customer service. Being a Guest Reception Manager may oversee concierge or valet staff. May be responsible for front desk budgeting. In addition, Guest Reception Manager may require an associate's degree or its equivalent. Typically reports to a hotel manager. The Guest Reception Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Guest Reception Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

Dental Reception - Average Salary $35,385

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Reception Supervisor - Average Salary $35,454

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