A Retail Sales Agent is responsible for assisting customers with their purchases, providing product information, and ensuring a positive shopping experience. They are also responsible for processing transactions, handling customer inquiries and complaints, and maintaining a clean and organized store environment. Additionally, Retail Sales Agents may be required to meet sales targets, upsell products, and participate in inventory management and merchandising activities. Strong communication and customer service skills are essential for this role, as well as a good knowledge of the products and services offered by the store.
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Sales Agent researches various published sources to create list of prospects to contact for marketing purposes. May require a bachelor's degree or its equivalent and 0-2 years of experience in the field or in a related area. Being a Sales Agent is familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Additionally, Sales Agent performs a variety of complicated tasks. Typically reports to a supervisor/manager. A limited degree of creativity and latitude is expected.
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