Road Service Tire Technician performs tire and tire-related services at the customer's location, on the road, or any other location, according to customer requirements. Mounts, demounts, balances and repairs commercial and other tires and wheels. Being a Road Service Tire Technician organizes the work site, the vehicles and the appropriate tools and equipment for optimum job efficiency and safety. Follows established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services; makes recommendations to customer. Additionally, Road Service Tire Technician typically requires an associate degree or equivalent, and requires appropriate TIA certification. Typically reports to a supervisor or manager. The Road Service Tire Technician works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Road Service Tire Technician typically requires 1-3 years of related experience.
Off-the-Road Tire Technician performs tire and tire-related services for OTR (and smaller) tires at the customer's location, job site, or any other location according to customer requirements. Mounts, demounts, balances and repairs OTR or other tires and wheels as directed. Being an Off-the-Road Tire Technician organizes the work site, the vehicles and the appropriate tools and equipment for optimum job efficiency and safety. Follows established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services; makes recommendations to customer. Additionally, Off-the-Road Tire Technician typically requires an associate degree or equivalent, and appropriate TIA/MSHA certification. Typically reports to a supervisor or manager. The Off-the-Road Tire Technician works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Off-the-Road Tire Technician typically requires 1-3 years of related experience.
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The Retail Tire Installation and Road Services Manager assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Manages the service staff to effectively meet customer requirements and minimize service related expenses. Being a Retail Tire Installation and Road Services Manager trains service technicians and conducts new hire orientation; schedules other training as required. Makes recommendations for hiring, firing and disciplining of service techs. In addition, Retail Tire Installation and Road Services Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Retail Tire Installation and Road Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Retail Tire Installation and Road Services Manager typically requires 3-5 years experience in the related area as an individual contributor.
Shop Service Technician III repairs and maintains heavy equipment including engines, hydraulics, and transmissions. Removes, disassembles, cleans, and reassembles components. Being a Shop Service Technician III uses service manuals to understand issues and selects the proper tools and protocols for an assignment. Diagnoses issues and performs failure analyses. Additionally, Shop Service Technician III typically requires a high school diploma. Typically reports to a supervisor. The Shop Service Technician III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Shop Service Technician III typically requires 3-5 years of related experience.