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Manages a team of mortgage lending specialists in developing customer relationships, promoting mortgage loan products, and attaining volume and profit goals. Ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Conducts team training on company products and services. Coaches team members to promote a sales culture, improve selling techniques, and meet goals. Monitors trends and developments in the real estate markets and changes to private and government-insured mortgages. Maintains relationships with a network of realtors, attorneys, CPAs, and other contacts to obtain referrals and facilitate the lending process. May require a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Manages a team of consumer lending specialists in developing customer relationships, promoting consumer loan products, and attaining volume and profit goals. Ensures that application processing follows state, federal, and organizational policies and guidelines and that customers have accurate loan information and guidance about product options. Conducts team training on company products and services. Coaches team members to promote a sales culture, improve selling techniques, and meet goals. May require a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.