Sales Agent researches various published sources to create list of prospects to contact for marketing purposes. May require a bachelor's degree or its equivalent and 0-2 years of experience in the field or in a related area. Being a Sales Agent is familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Additionally, Sales Agent performs a variety of complicated tasks. Typically reports to a supervisor/manager. A limited degree of creativity and latitude is expected.
Sales Director directs sales organization operations and develops the tactics, operational plans, and processes to implement the organizational sales strategy, drive revenue growth, and accomplish financial objectives. Establishes and implements processes, tools, and structures to support the sales organization's operations. Being a Sales Director oversees goal setting for departmental and group levels of the sales organization and uses data and technology to measure and monitor sales processes, identify issues, and enhance performance. Implements methods and systems to effectively analyze and monitor the industry, business environment, and competitors and expand the customer base. Additionally, Sales Director uses market and customer insights to collaborate with internal stakeholders to identify and suggest new products. Builds effective sales and support teams with recruiting, mentoring, and development programs. May personally participate in or negotiate strategic or high-value sales. Requires a bachelor's degree. Typically reports to top management. The Sales Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Sales Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.
Sales Manager manages the sales teams and supporting operations required to implement the organizational sales strategy, drive revenue growth, and accomplish financial objectives. Implements processes, tools, and structures to support the sales organization's operations. Being a Sales Manager conducts long-term and short-term goal setting for teams and individuals and uses data to measure and monitor sales processes, identify issues, and enhance performance. Monitors the industry, business environment, competitors, and customers to develop action plans for expanding and retaining the customer base. Additionally, Sales Manager uses customer feedback and insights to collaborate with internal stakeholders to identify and suggest new products. Builds and develops effective sales and support teams with recruiting, mentoring, and training. Participates in meetings, presentations, and demos to support or close strategic or high-value sales. Typically requires a bachelor's degree. Typically reports to a director. The Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Sales Supervisor supervises and coordinates the daily activities of sales representatives engaged in promoting and selling a product by phone or mail. Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. Being a Sales Supervisor may require a bachelor's degree in business. Typically reports to a manager. The Sales Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Sales Supervisor typically requires 3-5 years experience in the related area as an individual contributor.
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