Integrated Solutions Engineer IV designs the enablement plans and configuration specifications and performs installation processes to implement integrated hardware and software systems and products purchased by customers. Prototypes and tests proposed solutions for feasibility, reliability, and quality. Being an Integrated Solutions Engineer IV develops program and system specifications to meet customers' technical requirements and guide enablement, configuration, or coding of products and solutions. Provides technical information, requirements, and cost estimates to sales teams to use in proposals, quotes, and statements of work. Additionally, Integrated Solutions Engineer IV creates and maintains documentation to provide customers with a reliable technical resource for product operation and maintenance. Typically requires a bachelor's degree. Typically reports to a manager. The Integrated Solutions Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be an Integrated Solutions Engineer IV typically requires 7+ years of related experience.
The Technical Solutions Sales Support Engineer IV prepares and delivers sales demos and facilitates technical requirements gathering sessions. Supports both the pre-sales scoping process and the post-sales design and implementation activities for complex technical products. Being a Technical Solutions Sales Support Engineer IV plans and designs the configuration of products for initial implementation or the deployment of custom solutions, enhancements, or upgrades. Reviews customer technical specifications, recommends specific products or services, and estimates cost and effort for implementation. In addition, Technical Solutions Sales Support Engineer IV troubleshoots problems and oversees the completion of repairs, workarounds, or customizations. Delivers technical product training to customers and internal audiences. Requires a bachelor's degree. Typically reports to a manager. Being a Technical Solutions Sales Support Engineer IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Technical Solutions Sales Support Engineer IV typically requires 7+ years of related experience.
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