The Order Entry Clerk I utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Receives and processes orders for materials and merchandise. Being an Order Entry Clerk I researches and resolves order errors and updates the system. Confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. In addition, Order Entry Clerk I may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Order Entry Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
Order Fulfillment Clerk I receives and processes orders for materials and merchandise. Utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Being an Order Fulfillment Clerk I confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. Researches and resolves order errors and updates the system. Additionally, Order Fulfillment Clerk I may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Order Fulfillment Clerk I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
The Order Entry Clerk III utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Receives and processes orders for materials and merchandise. Being an Order Entry Clerk III researches and resolves order errors and updates the system. Confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. In addition, Order Entry Clerk III may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Order Entry Clerk III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as an Order Entry Clerk III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.
The Order Entry Clerk II utilizes order tracking and CRM systems to process orders, record prices, delivery dates, inventory status, maintain customer information and other data related to each transaction. Receives and processes orders for materials and merchandise. Being a Order Entry Clerk II researches and resolves order errors and updates the system. Confirms orders, updates shipping status, and notifies customers of any backorder or delivery delays. In addition, Order Entry Clerk II may prepare packing lists or other order-related documentation. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Order Entry Clerk II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Order Entry Clerk II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
The Order Entry Senior Supervisor oversees order entry, administration, and shipping processes. Supervises an order fulfillment team. Being an Order Entry Senior Supervisor monitors daily activities to ensure that accuracy, customer service, and quality standards are maintained. Trains and cross-trains team members. In addition, Order Entry Senior Supervisor uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Monitors inventories to maintain appropriate levels of products. Troubleshoots and resolves workflow or systems issues. Requires a high school diploma or equivalent. Typically reports to a manager. The Order Entry Senior Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Order Entry Senior Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.