Service Center Support Salary in Savannah, GA

Customer Service Center Scheduler I - Average Salary $50,183

The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience.

Customer Service Trainer I - Call Center - Average Salary $51,900

The Customer Service Trainer I - Call Center provides updates and details on new products, features, and service offerings. Delivers training programs for customer service representatives, team leaders, and supervisors. Being a Customer Service Trainer I - Call Center instructs staff on service level standards, system tools, and policies and procedures. Leads skill development training and role-playing exercises to develop selling, service delivery, issue resolution, and interpersonal communication skills. In addition, Customer Service Trainer I - Call Center provides input to assess training effectiveness and define future needs. May require a bachelor's degree. Typically reports to a supervisor or manager. Being a Customer Service Trainer I - Call Center work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Trainer I - Call Center typically requires 0-2 years of related experience.

Entry HR Service Center Representative - Average Salary $51,900

The Entry HR Service Center Representative maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Being an Entry HR Service Center Representative may require an associate's degree. Resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off as well as retirement and pension plans. In addition, Entry HR Service Center Representative typically reports to a supervisor or manager. Being an Entry HR Service Center Representative work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an Entry HR Service Center Representative typically requires 0-2 years of related experience.

Human Resources Service Center Representative I - Average Salary $51,890

The Human Resources Service Center Representative I maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Being a Human Resources Service Center Representative I may require an associate's degree. Resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off as well as retirement and pension plans. In addition, Human Resources Service Center Representative I typically reports to a supervisor or manager. Being a Human Resources Service Center Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Human Resources Service Center Representative I typically requires 0-2 years of related experience.

HR Service Center Representative I - Average Salary $51,811

HR Service Center Representative I is responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Being an HR Service Center Representative I resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and paid time off as well as retirement and pension plans. May require an associate's degree. Additionally, HR Service Center Representative I typically reports to a supervisor or manager. The HR Service Center Representative I work is closely managed. Works on projects/matters of limited complexity in a support role. To be an HR Service Center Representative I typically requires 0-2 years of related experience.