Service Concierge Salary in Idaho

Concierge - Average Salary $31,207

Acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Requires a high school diploma or equivalent. Typically reports to a supervisor. Works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Concierge Manager - Average Salary $37,935

Responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Spa Concierge - Average Salary $27,590

The Spa Concierge recommends spa products and services based on client needs and expectations. Greets guests, schedules appointments, and provides customer service to all spa clients. Being a Spa Concierge may require a high school diploma or its equivalent. Ensures that all equipment and supplies are properly sanitized. In addition, Spa Concierge typically reports to a supervisor or manager. Being a Spa Concierge may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.

Guest Services Concierge - Average Salary $31,300

The Guest Services Concierge may make travel arrangements or dining reservations, or procure tickets for guests. Acts as a guest liaison. Being a Guest Services Concierge handles or appropriately escalates guests' customer service issues. Offers suggestions for local attractions or areas of interest. In addition, Guest Services Concierge requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Guest Services Concierge works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Residential Concierge - Average Salary $59,319

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