Service Lead/Assistant Manager Salary in Rockford, IL

Lawn Service Manager - Average Salary $43,420

Lawn Service Manager manages the daily activities of workers engaged in pruning trees and shrubs, cultivating lawns, and applying pesticides and other chemicals according to service contract specifications. Develops and implements policies and procedures for the unit. Being a Lawn Service Manager may require an associate's degree or its equivalent with at least 5 years of experience in the field. Generally manages a group of nonexempt employees. Additionally, Lawn Service Manager relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.

Network Service Manager - Average Salary $133,516

Network Service Manager manages a team of Network Service Representatives who are responsible for identifying and resolving telecommunications service or billing issues or inquiries. Develops and implements service plans to ensure customer satisfaction. Being a Network Service Manager monitors service problems and reports network failures. May require a bachelor's degree. Additionally, Network Service Manager typically reports to a head of a unit/department. The Network Service Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Network Service Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.

Rental Service Manager - Average Salary $92,598

Rental Service Manager ensures that rental fleet is properly maintained and maintains relationships with customers. Administers service and repair records. Being a Rental Service Manager resolves any service issues. May require a bachelor's degree in a related area. Additionally, Rental Service Manager typically reports to a head of a unit/department. The Rental Service Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Rental Service Manager typically requires 3 years experience in the related area as an individual contributor.

Truck Service Manager - Average Salary $97,346

Truck Service Manager manages day to day operations of a truck maintenance shop. Schedules, trains, and coordinates work of mechanics and technicians. Being a Truck Service Manager ensures inventory of replacement parts, tools, and equipment is maintained effectively. Establishes and enforces quality and safety standards and regulations for preventive maintenance and repairs. Additionally, Truck Service Manager knowledge of DOT rules and regulations. Experienced in heavy diesel engine diagnosis and repairs. May require a bachelor's degree. Typically reports to a head of a unit/department. The Truck Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Truck Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Service Manager - Average Salary $130,295

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