Service Management III Salary in Phoenix, AZ

IT Vendor Management Analyst III - Average Salary $103,181

Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Assists vendor selection by reviewing and evaluating requests for proposals and contracts. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. Develops dashboards, reports, and presentations to track vendor performance. Proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4 -7 years of related experience.

IT Asset Management Administrator III - Average Salary $97,668

Performs various IT asset administration duties related to the organization's hardware, software, and service contracts. Administers systems for tracking IT asset life cycles, managing inventory and maintaining information on software licenses and service level agreements. Ensures compliance with purchasing procedures and standards. Tracks quality throughout product/contract lifetimes. Typically requires a bachelor's degree in a related area. Typically reports to a supervisor or manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

Service Management - Average Salary $71,184

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Shop Service Technician III - Average Salary $71,831

Repairs and maintains heavy equipment including engines, hydraulics, and transmissions. Removes, disassembles, cleans, and reassembles components. Uses service manuals to understand issues and selects the proper tools and protocols for an assignment. Diagnoses issues and performs failure analyses. Typically requires a high school diploma. Typically reports to a supervisor. Works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Typically requires 3-5 years of related experience.

Materials Management Analyst III - Average Salary $93,749

Supports daily operations and planning to optimize the flow of raw materials, supplies, and equipment from initial procurement to the final disposition and fulfill material requirements for volume, cost, and scheduling business operations. Uses material requirements plans, production schedules, and inventory data to maintain the required flow of materials. Coordinates with procurement, warehouse, and distribution operations to manage and monitor workflows crucial to the flow of materials. Monitors operations, troubleshoots operational roadblocks, and expedites material availability. Tracks and analyzes inventory levels and develops reports, dashboards, and other resources to facilitate material management processes. Typically requires a bachelor's degree or equivalent. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4 -7 years of related experience.