Office Manager oversees and manages the daily activities of office staff to ensure efficient operations, service delivery and expense control. Develops and implements procedures and policies for all administrative activities. Being an Office Manager typically manages record-keeping, document preparation, mail distribution, reception, bill or invoice processing, maintenance services, technical support, project coordination/scheduling, and other related internal operations. Oversees the selection of vendors and the purchase of office equipment and supplies. Additionally, Office Manager coordinates resources to troubleshoot, determine the best solutions, and solve problems. Tracks and analyzes operational costs and monitors budget. Recruits, trains, and coaches office staff to achieve optimal performance. May require a bachelor's degree. Typically reports to a head of a unit/department. The Office Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Office Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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Business Office Manager is responsible for the direction and coordination of several business office operations. May require an associate's degree in a related area with at least 7 years of experience in the field. Being a Business Office Manager relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.
The Site General Manager sets policies and makes decisions guiding productivity, quality, and cost efficiency of plant operations. Directs, manages, and optimizes the overall operations of one or more plants or other production facilities. Being a Site General Manager leads the development and deployment of manufacturing practices focused on quality and continuous improvement. Establish systems to collect metrics, analyze productivity and set performance targets that will meet revenue and cost goals. In addition, Site General Manager ensures robust plant safety and security procedures and training are in place and that operations are in compliance with all required regulations. Leads any labor relations activities involving the plant. Directs plant level support functions including finance, engineering, materials, quality assurance, and human resources to ensure alignment with overall plant operations. Requires a bachelor's degree in engineering or related field. Typically reports to top management. The Site General Manager manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Working as a Site General Manager typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.