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The Information Center/Decision Support Consultant - Senior analyzes user requirements and evaluates functionality and configuration options available for existing and new software. Provides technical guidance and solutions to user groups working with decision support software and data tools. Being an Information Center/Decision Support Consultant - Senior plans, coordinates and monitors projects to prepare, test, and deploy decision support tools, reports, dashboards and models to users. Delivers user training and coaching to facilitate problem solving and decision making using hardware, software, datamarts, and data warehouses. In addition, Information Center/Decision Support Consultant - Senior troubleshoots and resolves problems. May have specialized knowledge of a particular software product tool or module that is utilized. Requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Information Center/Decision Support Consultant - Senior is a specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. Working as an Information Center/Decision Support Consultant - Senior typically requires 7+ years of related experience.
Manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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