How Much Does a Technical Support Specialist II make?

Technical Support Specialist II made a median salary around $82,552 in February, 2025. The best-paid 25 percent made $93,013 probably that year, while the lowest-paid 25 percent made around $74,850. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Technical Support Specialist jobs in Boise, Idaho

Branch Specialist Technical Support

Idaho State Job Bank - Nampa, ID

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Idaho State Job Bank - Meridian, ID

Commercial Loan Support Specialist II

Mountain West Bank - Coeur D Alene, ID

Technical Support Engineer II

Idaho State Job Bank - Boise, ID

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Best-Paying Cities for Technical Support Specialist II

The metropolitan areas that pay the highest salary in the Technical Support Specialist II profession are Lewiston , Cottonwood , Fenn , Grangeville , Post Falls .
Lewiston, ID $92,050
Cottonwood, ID $92,050
Fenn, ID $91,606
Grangeville, ID $91,606
Post Falls, ID $90,009

Best-Paying States for Technical Support Specialist II

The states and districts that pay Technical Support Specialist II the highest salary are District of Columbia (around $98,796) , California (around $97,909) , New Jersey (around $97,287) , Alaska (around $96,666) , and Massachusetts (around $96,577) .
District of Columbia $98,796
California $97,909
New Jersey $97,287
Alaska $96,666
Massachusetts $96,577

What is the Career Path of Technical Support Specialist II?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Support Specialist II, the first career path typically starts with a Decision Support Specialist position , and then progresses to Decision Support Project Specialist.

Additionally, the second career path typically starts with a Technical Support Analyst III position , and then progresses to Technical Support Manager.

Frequently Asked Questions for Technical Support Specialist II

Q: What is the salary range of Technical Support Specialist II in Boise, ID?
A: In 2025 , the lowest-paid Technical Support Specialist II in Boise, ID earned an average annual salary of $74,850 , while the highest-paid made $93,013.
Q: What is the salary for a Technical Support Specialist II in California?
A: Technical Support Specialist II employed in California earned an average salary of $97,909 in 2025.

Average Technical Support Specialist II Pay vs. Other Jobs

Technical Support Specialist II earned an average salary of $82,552 in 2025. Other jobs related to Technical Support Specialist II earned the following average salary in February, 2025. Technical Customer Support Specialist II made $69,490 , Technical Sales Support Specialist II made $83,011 , Technical Client Support Specialist II and Technical Support Analyst II made $69,500 and $81,783 respectively .

Relevant Jobs of Technical Support Specialist II

Technical Customer Support Specialist II - Average Salary $69,490
Technical Customer Support Specialist II responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist II utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist II records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Customer Support Specialist II typically requires 2-4 years of related experience.
Technical Sales Support Specialist II - Average Salary $83,011
Technical Sales Support Specialist II provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist II provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist II typically reports to a supervisor or manager. To be a Technical Sales Support Specialist II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
Technical Client Support Specialist II - Average Salary $69,500
The Technical Client Support Specialist II assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist II recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist II records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Technical Client Support Specialist II typically requires 2 -4 years of related experience.
Technical Support Analyst II - Average Salary $81,783
Technical Support Analyst II provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst II assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst II typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Support Analyst II typically requires 2-4 years of related experience.
Technical Support Specialist - Average Salary $101,707
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