How Much Does a Technical Support Specialist II make?

Technical Support Specialist II made a median salary around $82,453 in April, 2025. The best-paid 25 percent made $93,014 probably that year, while the lowest-paid 25 percent made around $74,836. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out Technical Support Specialist jobs in Oklahoma

Technical Support Specialist

Dollar Tree - Duncan, OK

Child Support Specialist I/II

Oklahoma Human Services - Tulsa, OK

Technical Support Specialist

BankOnIT, LLC - Oklahoma City, OK

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Best-Paying Cities for Technical Support Specialist II

The metropolitan areas that pay the highest salary in the Technical Support Specialist II profession are Grant , Hendrix , Hugo , Kemp , Kenefic .
Grant, OK $87,348
Hendrix, OK $87,348
Hugo, OK $87,348
Kemp, OK $87,348
Kenefic, OK $87,348

Best-Paying States for Technical Support Specialist II

The states and districts that pay Technical Support Specialist II the highest salary are District of Columbia (around $98,736) , California (around $98,362) , Massachusetts (around $97,051) , Washington (around $96,694) , and New Jersey (around $96,659) .
District of Columbia $98,736
California $98,362
Massachusetts $97,051
Washington $96,694
New Jersey $96,659

What is the Career Path of Technical Support Specialist II?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Support Specialist II, the first career path typically starts with a Decision Support Specialist position , and then progresses to Decision Support Project Specialist.

Additionally, the second career path typically starts with a Technical Support Analyst III position , and then progresses to Technical Support Manager.

Frequently Asked Questions for Technical Support Specialist II

Q: What is the salary range of Technical Support Specialist II in Oklahoma?
A: In 2025 , the lowest-paid Technical Support Specialist II in Oklahoma earned an average annual salary of $74,836 , while the highest-paid made $93,014.
Q: What is the salary for a Technical Support Specialist II in California?
A: Technical Support Specialist II employed in California earned an average salary of $98,362 in 2025.

Average Technical Support Specialist II Pay vs. Other Jobs

Technical Support Specialist II earned an average salary of $82,453 in 2025. Other jobs related to Technical Support Specialist II earned the following average salary in April, 2025. Technical Customer Support Specialist II made $67,001 , Technical Sales Support Specialist II made $86,933 , Technical Client Support Specialist II and Technical Support Analyst II made $67,100 and $72,881 respectively .

Relevant Jobs of Technical Support Specialist II

Technical Customer Support Specialist II - Average Salary $67,001
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.
Technical Sales Support Specialist II - Average Salary $86,933
Provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.
Technical Client Support Specialist II - Average Salary $67,100
The Technical Client Support Specialist II assists customers with installation and issue resolution. Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Being a Technical Client Support Specialist II recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Utilizes a database of technical product information to inform decisions and recommendations. In addition, Technical Client Support Specialist II records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Technical Client Support Specialist II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Working as a Technical Client Support Specialist II typically requires 2 -4 years of related experience.
Technical Support Analyst II - Average Salary $72,881
Provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree. Typically reports to a project leader or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.
Technical Support Specialist - Average Salary $101,540
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