Technical Support Supervisor Salary in Durham, NC
How Much Does a Technical Support Supervisor make?
Technical Support Supervisor made a median salary around $91,697 in March, 2025.
The best-paid 25 percent made $104,893 probably that year, while the lowest-paid 25 percent made around $80,683.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Technical Support Supervisor
jobs in
Durham, North Carolina
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Best-Paying Cities for Technical Support Supervisor
The metropolitan areas that pay the highest salary in the Technical Support Supervisor profession are Cary
, Garner
, Knightdale
, Raleigh
, Apex
.
| Cary, NC | $92,360 |
| Garner, NC | $92,360 |
| Knightdale, NC | $92,360 |
| Raleigh, NC | $92,360 |
| Apex, NC | $92,265 |
Best-Paying States for Technical Support Supervisor
The states and districts that pay Technical Support Supervisor the highest salary are District of Columbia (around $105,433)
, California (around $104,485)
, New Jersey (around $103,822)
, Alaska (around $103,159)
, and Massachusetts (around $103,064)
.
| District of Columbia | $105,433 |
| California | $104,485 |
| New Jersey | $103,822 |
| Alaska | $103,159 |
| Massachusetts | $103,064 |
What is the Career Path of Technical Support Supervisor?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Technical Support Supervisor, the upper level is
Technical Customer Support Manager
, and then progresses to VP of Technical Customer Support
Besides, Technical Support Supervisor can also turn to other related jobs, including
Technical Customer Support Supervisor
,
Client Technical Support Supervisor
,
Technical Sales Support Specialist I
and
Technical Sales Support Specialist IV
.
Frequently Asked Questions for Technical Support Supervisor
Q:
What is the salary range of Technical Support Supervisor in Durham, NC?
A:
In 2025
, the lowest-paid Technical Support Supervisor in Durham, NC earned an average annual salary of $80,683
, while the highest-paid made $104,893.
Q:
What is the salary for a Technical Support Supervisor in California?
A:
Technical Support Supervisor employed in California earned an average salary of $104,485 in 2025.
Average Technical Support Supervisor Pay vs. Other Jobs
Technical Support Supervisor earned an average salary of $91,697 in 2025.
Other jobs related to Technical Support Supervisor earned the following average salary in March, 2025.
Technical Customer Support Supervisor
made $90,727
,
Client Technical Support Supervisor
made $91,697
,
Technical Sales Support Specialist I
and
Technical Sales Support Specialist IV
made $63,770
and $122,394 respectively
.
Relevant Jobs of Technical Support Supervisor
Technical Customer Support Supervisor supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Technical Customer Support Supervisor trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Technical Customer Support Supervisor monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Technical Customer Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
There is currently no job description for Client Technical Support Supervisor, be the first to
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the job responsibilities for Client Technical Support Supervisor.
Technical Sales Support Specialist I provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist I provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist I typically reports to a supervisor or manager. To be a Technical Sales Support Specialist I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Technical Sales Support Specialist IV provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist IV provides documentation on product specifications and usage to the sales team. May require a bachelor's degree. Additionally, Technical Sales Support Specialist IV typically reports to a supervisor or manager. To be a Technical Sales Support Specialist IV typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group.
Technical Sales Support Specialist II provides technical advice to the sales force to resolve product or service requests regarding engineering, technical or scientific issues. Provides troubleshooting assistance for customer orders and account statuses. Being a Technical Sales Support Specialist II provides documentation on product specifications and usage to the sales team. May require a bachelor's degree in area of specialty. Additionally, Technical Sales Support Specialist II typically reports to a supervisor or manager. To be a Technical Sales Support Specialist II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.