How Much Does a Telephone Service Representative make?

Telephone Service Representative made a median salary around $47,168 in December, 2024. The best-paid 25 percent made $53,578 probably that year, while the lowest-paid 25 percent made around $42,335. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Best-Paying Cities for Telephone Service Representative

The metropolitan areas that pay the highest salary in the Telephone Service Representative profession are Beltsville , Bethesda , Bladensburg , Brentwood , Cabin John .
Beltsville, MD $51,068
Bethesda, MD $51,068
Bladensburg, MD $51,068
Brentwood, MD $51,068
Cabin John, MD $51,068

Best-Paying States for Telephone Service Representative

The states and districts that pay Telephone Service Representative the highest salary are District of Columbia (around $51,068) , California (around $50,609) , New Jersey (around $50,288) , Alaska (around $49,967) , and Massachusetts (around $49,921) .
District of Columbia $51,068
California $50,609
New Jersey $50,288
Alaska $49,967
Massachusetts $49,921

What is the Career Path of Telephone Service Representative?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Telephone Service Representative, the upper level is Customer Service Representative III , and then progresses to Customer Service Manager
Besides, Telephone Service Representative can also turn to other related jobs, including Outbound Calling Telephone Service Representative , Telephone Representative , Telephone Sales Representative and Telephone Customer Service .

Frequently Asked Questions for Telephone Service Representative

Q: What is the salary range of Telephone Service Representative in Baltimore, MD?
A: In 2024 , the lowest-paid Telephone Service Representative in Baltimore, MD earned an average annual salary of $42,335 , while the highest-paid made $53,578.
Q: What is the salary for a Telephone Service Representative in California?
A: Telephone Service Representative employed in California earned an average salary of $50,609 in 2024.

Average Telephone Service Representative Pay vs. Other Jobs

Telephone Service Representative earned an average salary of $47,168 in 2024. Other jobs related to Telephone Service Representative earned the following average salary in December, 2024. Outbound Calling Telephone Service Representative made $47,853 , Telephone Representative made $47,168 , Telephone Sales Representative and Telephone Customer Service made $46,828 and $47,168 respectively .

Relevant Jobs of Telephone Service Representative

There is currently no job description for Outbound Calling Telephone Service Representative, be the first to submit the job responsibilities for Outbound Calling Telephone Service Representative.
Telephone Representative - Average Salary $47,168
There is currently no job description for Telephone Representative, be the first to submit the job responsibilities for Telephone Representative.
Telephone Sales Representative - Average Salary $46,828
There is currently no job description for Telephone Sales Representative, be the first to submit the job responsibilities for Telephone Sales Representative.
Telephone Customer Service - Average Salary $47,168
A telephone customer service representative is responsible for handling incoming calls from customers, addressing their inquiries, resolving issues, and providing information about products or services. They must maintain a professional and courteous demeanor while communicating with customers, and strive to provide excellent customer service. This may involve documenting customer interactions, escalating complex issues to higher levels of support, and following up with customers to ensure their needs are met. Additionally, telephone customer service representatives may also be responsible for making outbound calls to follow up on customer inquiries or to conduct customer satisfaction surveys. Overall, their primary goal is to ensure a positive customer experience and to build and maintain strong customer relationships.
Telephone Customer Sales Representative - Average Salary $40,005
There is currently no job description for Telephone Customer Sales Representative, be the first to submit the job responsibilities for Telephone Customer Sales Representative.