Tier Tech Support Salary in Phoenix, AZ
How Much Does a Tier Tech Support make?
Tier Tech Support made a median salary around $87,300 in December, 2024.
The best-paid 25 percent made $98,365 probably that year, while the lowest-paid 25 percent made around $79,155.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Tier Tech Support
jobs in
Phoenix, Arizona
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Best-Paying Cities for Tier Tech Support
The metropolitan areas that pay the highest salary in the Tier Tech Support profession are Gadsden
, San Luis
, Somerton
, Yuma
, Cibola
.
| Gadsden, AZ | $94,369 |
| San Luis, AZ | $94,369 |
| Somerton, AZ | $94,369 |
| Yuma, AZ | $94,369 |
| Cibola, AZ | $90,039 |
Best-Paying States for Tier Tech Support
The states and districts that pay Tier Tech Support the highest salary are District of Columbia (around $98,345)
, California (around $97,461)
, New Jersey (around $96,843)
, Alaska (around $96,224)
, and Massachusetts (around $96,136)
.
| District of Columbia | $98,345 |
| California | $97,461 |
| New Jersey | $96,843 |
| Alaska | $96,224 |
| Massachusetts | $96,136 |
What is the Career Path of Tier Tech Support?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Tier Tech Support, the first career path typically starts with a Decision Support Specialist position , and then progresses to Decision Support Project Specialist.
Additionally, the second career path typically starts with a Technical Support Analyst III position , and then progresses to Technical Support Manager.
Besides, Tier Tech Support can also turn to other related jobs, including
Tier 2 Support
,
Tier 2 Desktop Support
,
Tier 1 Associate Tech & Sales
and
Technical Customer Support Representative - Tier 2
.
Frequently Asked Questions for Tier Tech Support
Q:
What is the salary range of Tier Tech Support in Phoenix, AZ?
A:
In 2024
, the lowest-paid Tier Tech Support in Phoenix, AZ earned an average annual salary of $79,155
, while the highest-paid made $98,365.
Q:
What is the salary for a Tier Tech Support in California?
A:
Tier Tech Support employed in California earned an average salary of $97,461 in 2024.
Average Tier Tech Support Pay vs. Other Jobs
Tier Tech Support earned an average salary of $87,300 in 2024.
Other jobs related to Tier Tech Support earned the following average salary in December, 2024.
Tier 2 Support
made $75,167
,
Tier 2 Desktop Support
made $69,628
,
Tier 1 Associate Tech & Sales
and
Technical Customer Support Representative - Tier 2
made $58,682
and $48,300 respectively
.
Relevant Jobs of Tier Tech Support
There is currently no job description for Tier 2 Support, be the first to
submit
the job responsibilities for Tier 2 Support.
There is currently no job description for Tier 2 Desktop Support, be the first to
submit
the job responsibilities for Tier 2 Desktop Support.
There is currently no job description for Tier 1 Associate Tech & Sales, be the first to
submit
the job responsibilities for Tier 1 Associate Tech & Sales.
The Technical Customer Support Representative - Tier 2 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 2 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. In addition, Technical Customer Support Representative - Tier 2 possesses a strong understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 2 works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as a Technical Customer Support Representative - Tier 2 typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
The Technical Customer Support Representative - Tier 3 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 3 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. In addition, Technical Customer Support Representative - Tier 3 may train or guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 3 works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Technical Customer Support Representative - Tier 3 typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.