Road Service Tire Technician performs tire and tire-related services at the customer's location, on the road, or any other location, according to customer requirements. Mounts, demounts, balances and repairs commercial and other tires and wheels. Being a Road Service Tire Technician organizes the work site, the vehicles and the appropriate tools and equipment for optimum job efficiency and safety. Follows established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services; makes recommendations to customer. Additionally, Road Service Tire Technician typically requires an associate degree or equivalent, and requires appropriate TIA certification. Typically reports to a supervisor or manager. The Road Service Tire Technician works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Road Service Tire Technician typically requires 1-3 years of related experience.
The Tire Service Specialist mounts, demounts, balances and repairs commercial and other tires and wheels. Performs tire and tire-related services at the customer's location, on the road, or any other location, according to customer requirements. Being a Tire Service Specialist follows established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services; makes recommendations to customer. Organizes the work site, the vehicles and the appropriate tools and equipment for optimum job efficiency and safety. In addition, Tire Service Specialist typically requires an associate's degree or its equivalent, and appropriate TIA certification. Works under general supervision, making decisions independently while away from shop. Typically reports to a supervisor or manager. Working as a Tire Service Specialist typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.
Retail Tire Service Manager manages the service staff to effectively meet customer requirements and minimize tire service related expenses. Assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Being a Retail Tire Service Manager makes recommendations for hiring, firing and disciplining of service techs. Trains service technicians and conducts new hire orientation; schedules other training as required. Additionally, Retail Tire Service Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree. Typically reports to a store manager. The Retail Tire Service Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Retail Tire Service Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
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The OTR Tire Service Specialist mounts, demounts, balances and repairs OTR or other tires and wheels as directed. Performs tire and tire-related services for OTR (and smaller) tires at the customer's location, job site, or any other location according to customer requirements. Being an OTR Tire Service Specialist follows established procedures to inspect tires, wheels and vehicles before and after service, and notes other needed services; makes recommendations to customer. Organizes the work site, the vehicles and the appropriate tools and equipment for optimum job efficiency and safety. In addition, OTR Tire Service Specialist typically requires an associate's degree or its equivalent, and appropriate TIA/MSHA certification. Works under general supervision, making decisions independently while away from shop. Typically reports to a supervisor or manager. Working as an OTR Tire Service Specialist typically requires 1-3 years of related experience. May be entry level if some experience in the skill. Gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision.