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The Business Process Transformation Manager coordinates studies of operational and performance data and identifies opportunities to align business processes with information technology. Manages the day-to day analysis and optimization of an organization's business processes in order to improve overall organization performance. Being a Business Process Transformation Manager typically reports to top management. Requires a bachelor's degree. The Business Process Transformation Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Business Process Transformation Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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The Business Process Transformation Analyst I collects and studies operational and performance data to identify trends and opportunities for improvement. Researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Being a Business Process Transformation Analyst I creates flowcharts, process maps, and diagrams. Develops process documentation and project plans. In addition, Business Process Transformation Analyst I supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. Being a Business Process Transformation Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Business Process Transformation Analyst I typically requires 0-2 years of related experience.