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User Problem Support Senior Specialist Salary in Illinois

How Much Does an User Problem Support Senior Specialist make?

User Problem Support Senior Specialist made a median salary around $70,874 in March, 2025. The best-paid 25 percent made $78,962 probably that year, while the lowest-paid 25 percent made around $64,240. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Desktop Support Specialist

TEKsystems c/o Allegis Group - Waukegan, IL

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Best-Paying Cities for User Problem Support Senior Specialist

The metropolitan areas that pay the highest salary in the User Problem Support Senior Specialist profession are Bedford Park , Berwyn , Broadview , Brookfield , Chicago .
Bedford Park, IL $72,675
Berwyn, IL $72,675
Broadview, IL $72,675
Brookfield, IL $72,675
Chicago, IL $72,675

Best-Paying States for User Problem Support Senior Specialist

The states and districts that pay User Problem Support Senior Specialist the highest salary are District of Columbia (around $77,109) , California (around $76,416) , New Jersey (around $75,931) , Alaska (around $75,446) , and Massachusetts (around $75,377) .
District of Columbia $77,109
California $76,416
New Jersey $75,931
Alaska $75,446
Massachusetts $75,377

What is the Career Path of User Problem Support Senior Specialist?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For User Problem Support Senior Specialist, the upper level is Help Desk Support Specialist IV , and then progresses to Help Desk Manager
Besides, User Problem Support Senior Specialist can also turn to other related jobs, including EHR User Support Specialist , User Support Specialist , IT End User Support Senior Specialist and User Support Specialist I .

Frequently Asked Questions for User Problem Support Senior Specialist

Q: What is the salary range of User Problem Support Senior Specialist in Illinois?
A: In 2025 , the lowest-paid User Problem Support Senior Specialist in Illinois earned an average annual salary of $64,240 , while the highest-paid made $78,962.
Q: What is the salary for an User Problem Support Senior Specialist in California?
A: User Problem Support Senior Specialist employed in California earned an average salary of $76,416 in 2025.

Average User Problem Support Senior Specialist Pay vs. Other Jobs

User Problem Support Senior Specialist earned an average salary of $70,874 in 2025. Other jobs related to User Problem Support Senior Specialist earned the following average salary in March, 2025. EHR User Support Specialist made $79,809 , User Support Specialist made $59,027 , IT End User Support Senior Specialist and User Support Specialist I made $70,874 and $61,220 respectively .

Relevant Jobs of User Problem Support Senior Specialist

EHR User Support Specialist - Average Salary $79,809
EHR User Support Specialist provides technical support to EHR(electronic health record) system users via phone, remote access, and/or in-person visits. Identifies, researches and resolves technical problems and refers unresolved issues to engineering/development staff as needed. Being an EHR User Support Specialist identifies gaps in user knowledge and provides system training as appropriate. Requires a bachelor's degree in a related area. Additionally, EHR User Support Specialist typically reports to a supervisor or manager. The EHR User Support Specialist occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an EHR User Support Specialist typically requires 2 -4 years of related experience.
User Support Specialist - Average Salary $59,027
A User Support Specialist is responsible for providing technical assistance and support to users of a company's products or services. This may involve troubleshooting issues, answering questions, and providing guidance on how to use the product or service effectively. The User Support Specialist may also be responsible for documenting and tracking user issues, as well as collaborating with other teams to resolve more complex problems. Additionally, they may be involved in creating and updating user support documentation and training materials. The goal of the User Support Specialist is to ensure that users have a positive experience and are able to effectively utilize the company's products or services.
IT End User Support Senior Specialist - Average Salary $70,874
There is currently no job description for IT End User Support Senior Specialist, be the first to submit the job responsibilities for IT End User Support Senior Specialist.
User Support Specialist I - Average Salary $61,220
There is currently no job description for User Support Specialist I, be the first to submit the job responsibilities for User Support Specialist I.
Computer User Support Specialist - Average Salary $80,674
There is currently no job description for Computer User Support Specialist, be the first to submit the job responsibilities for Computer User Support Specialist.
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