Oversees strategic vendor management programs to create collaborative supplier relationships that control costs, manage risks, and support compliance with standards and requirements. Develops and sustains relationships with critical vendors by communicating and conducting regular reviews of status and issues. Enables suppliers' understanding of the business's requirements, needs, and service expectations by providing a solid foundation of information and resources. Defines the escalation paths and methods to use to resolve problems. Provides clear and actionable feedback to encourage cooperation and drive continuous improvement in vendor performance. Requires a bachelor's degree. Typically reports to a director or head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
The Vendor Relationship Manager develops and sustains relationships with critical vendors by communicating and conducting regular reviews of status and issues. Oversees strategic vendor management programs to create collaborative supplier relationships that control costs, manage risks, and support compliance with standards and requirements. Being a Vendor Relationship Manager defines the escalation paths and methods to use to resolve problems. Enables suppliers' understanding of the business's requirements, needs, and service expectations by providing a solid foundation of information and resources. In addition, Vendor Relationship Manager provides clear and actionable feedback to encourage cooperation and drive continuous improvement in vendor performance. Requires a bachelor's degree. Typically reports to a director or head of a unit/department. The Vendor Relationship Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Vendor Relationship Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Manages the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Assists with selecting the company's product and service providers and tracks the procurement of IT products and services to monitor and maintain operational costs and budgets. Leads request for proposals (RFP) process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with internal teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Designs and implements the organization's strategic technology vendor management program to meet company needs and comply with required quality standards. Selects providers and oversees procurement of IT products and services to monitor and maintain operational costs and budgets. Administers the request for proposals process to vet the reputation and quality of vendor products. Negotiates service level agreements to ensure performance/quality metrics, responsibilities, expectations, and penalties are clearly defined. Works closely with managers and teams to monitor, maintain, and improve existing vendor relationships. Conducts regular business reviews to ensure compliance with company expectations, review issues, and develop solutions. May require experience with software licensing and hardware procurement. Requires a bachelor's degree in a technical discipline. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Oversees strategic vendor management programs to create collaborative supplier relationships that control costs, manage risks, and support compliance with standards and requirements. Develops and sustains relationships with critical vendors by communicating and conducting regular reviews of status and issues. Enables suppliers' understanding of the business's requirements, needs, and service expectations by providing a solid foundation of information and resources. Defines the escalation paths and methods to use to resolve problems. Provides clear and actionable feedback to encourage cooperation and drive continuous improvement in vendor performance. Requires a bachelor's degree. Typically reports to top management. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.