Zales Line Concierge Salary in Arizona

Line Queue Concierge - Average Salary $36,773

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Concierge - Average Salary $36,422

Concierge acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Concierge Manager - Average Salary $37,191

Concierge Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Concierge Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Concierge Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Concierge Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Concierge Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Spa Concierge - Average Salary $27,690

The Spa Concierge recommends spa products and services based on client needs and expectations. Greets guests, schedules appointments, and provides customer service to all spa clients. Being a Spa Concierge may require a high school diploma or its equivalent. Ensures that all equipment and supplies are properly sanitized. In addition, Spa Concierge typically reports to a supervisor or manager. Being a Spa Concierge may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area.

Line Cook - Average Salary $36,138

Line Cook prepares menu dishes following established recipes and using designated ingredients that meet production and quality standards as part of a cooking line. Follows all portion and presentation specifications and proper preparation methods. Being a Line Cook sets up and stocks workstation with all necessary supplies. Coordinates with other line cooks to ensure meals are delivered consistently and on time. Additionally, Line Cook is responsible for operating and maintaining a single workstation. May prepare sauces or garnishes. Follows all applicable guidelines and regulations for food handling and safety. Typically requires a high school diploma. Typically reports to a sous chef or executive chef. The Line Cook works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.