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As of August 01, 2026, the average salary for a Customer Service Management in Maryland is $38,122 per year, which breaks down to an hourly rate of $18.
However, a Customer Service Management's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Service Management Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $41,202 | $3,433 | $792 | $20 |
| Average | $38,122 | $3,177 | $733 | $18 |
| 25th Percentile | $34,499 | $2,875 | $663 | $17 |
Interactive Touchscreen Solutions I - Columbia, MD
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Dollar Tree Family Dollar - Dollar Tree, Inc. - Capitol Heights, MD
Precision Point Frederick - Frederick, MD
A Customer Service Management's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Management's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Service Management | $38,374 |
| Customer ... Level Customer Service Management | $43,289 |
| Customer ... Level Customer Service Management | $50,687 |
| Customer ... Level Customer Service Management | $56,640 |
| Customer ... Level Customer Service Management | $63,518 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Managements. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Service Management roles, the industry you choose can affect earning potential by as much as 38% (the gap between the highest and lowest paying industries). Data shows that the Healthcare and Energy & Utilities sectors offer the strongest compensation, at 18% above the average. In contrast, Customer Service Management positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Service Management as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Healthcare | $44,984 | $22.0 | 18% |
| Energy & Utilities | $43,841 | $21.0 | 15% |
| Financial Services | $41,935 | $20.0 | 10% |
| Insurance | $41,935 | $20.0 | 10% |
| Pharmaceuticals | $41,935 | $20.0 | 10% |
Understanding how a Customer Service Management's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $41,202 | $3,433 | $792 | $20 |
| Average | $38,122 | $3,177 | $733 | $18 |
| 25th Percentile | $34,499 | $2,875 | $663 | $17 |
Ready to take the next step in your career? Browse thousands of current Customer Service Management job openings on our job board. Use the search bar below to find your perfect match.
Ultimate Staffing
Middle River, MD
Ultimate Staffing | Middle River, MD
Customer Service RepresentativeLocation:Middle River, MDSchedule:Monday-Friday, 8:30 AM-5:00 PM (30-minute unpaid lunch)Employment Type:Full-Time Temp-to-H... more
6 Days Ago
Black Canyon Consulting LLC
Bethesda, MD
Black Canyon Consulting LLC | Bethesda, MD
Customer Service SpecialistBlack Canyon Consulting (BCC) is searching for a Customer Service Specialist to support our work at the National Institutes of H... more
6 Days Ago
Phenom People
Severn, MD
Phenom People | Severn, MD
Retail Sales Associate Opportunity. We are happy you have taken time out of your day to check out this Retail Sales Associate opportunity with Lowe's. Do a... more
6 Days Ago
Nordstrom
Annapolis, MD
Nordstrom | Annapolis, MD
Nordstrom Rack Team Member. Are you ready to thrive in a fast-paced, high-energy environment. As a Nordstrom Rack team member, you'll be continuously movin... more
5 Days Ago
Flexible Start / Remote 100%
Maryland Line, MD
Flexible Start / Remote 100% | Maryland Line, MD
Remote Work From Home Data Entry / Data Entry Role / Data Entry Processes / Typing / Remote Customer Service / Work From Home Administrative AssistantThank... more
6 Days Ago
OneGoodGig - Work From Home
Germantown, MD
OneGoodGig - Work From Home | Germantown, MD
WORK AT HOME - DATA ENTRY / CUSTOMER SERVICE / DATA ENTRY CLERK ROLE / ENTRY LEVELThank you for your interest -- All you need to start earning this week is... more
8 Days Ago
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