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Related Job Titles to Escalation Manager

Manager Escalation Support
$108,311
East Haddam, CT
Per Year
Customer Service Escalation Manager
$107,000
East Haddam, CT
Per Year
Customer Service Escalation Specialist
$58,600
East Haddam, CT
Per Year
Escalation Engineer
$115,213
East Haddam, CT
Per Year

Similar Job Salaries to Escalation Manager by Company

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Company average base salary in (usd) range
Omega Systems
Escalation Engineer
$113,679/yr
$100,618
$126,739
RANGE: $100,618 - $126,739
$114,032/yr
$95,907
$132,157
RANGE: $95,907 - $132,157
$99,364/yr
$85,694
$113,035
RANGE: $85,694 - $113,035
Marrakech, Inc
Manager
$90,628/yr
$78,636
$102,619
RANGE: $78,636 - $102,619
Pokeworks
Manager
$111,339/yr
$93,642
$129,037
RANGE: $93,642 - $129,037
$98,443/yr
$84,899
$111,987
RANGE: $84,899 - $111,987
$98,996/yr
$85,376
$112,616
RANGE: $85,376 - $112,616
Popeyes
Manager
$138,041/yr
$116,234
$159,847
RANGE: $116,234 - $159,847
$137,529/yr
$115,803
$159,255
RANGE: $115,803 - $159,255

What Does an Escalation Manager Do?

The Escalation Manager is responsible for maintaining communications with support organizations, assignment, prioritization, scheduling and tracking of issues for their product.  The Escalation Manager receives work direction directly from an engineering manager or higher.
Updated December 12, 2021
MongoDB is seeking an Escalation Manager for the Technical Services organization to play a critical role and work internally with our Engineering, Services, Sales, and Product Management teams, as well as externally with customers and partners.
Updated December 09, 2021
The roles and responsibilities of an escalation manager give a thorough knowledge about the job profile and skills required for carrying out the task accordingly.
Updated November 26, 2021
Some companies employ professional escalation managers, who are specifically tasked with managing escalation procedures and improving customer satisfaction through great customer service.
Updated November 17, 2021
An escalation manager will ensure that problems are always addressed by agents at the correct authorisation level, by helping to direct different issues to the teams with the right skills for the job.
Updated November 01, 2021

Frequently Asked Questions About an Escalation Manager Salaries

What is the average of an Escalation Manager in East Haddam, CT?

The Escalation Manager salary range is from $92,553 to $120,178, and the average Escalation Manager salary is $106,241/year in East Haddam, CT. The Escalation Manager's salary will change in different locations.

Which location pays the highest Escalation Manager salary in the United States?

The Escalation Manager salary in San Jose, CA is $125,313 which is the highest in the US.

What kinds of reasons will influence the Escalation Manager's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Escalation Manager.

What is the growth rate of the Escalation Manager's salary?

If you are thinking of becoming an Escalation Manager or planning the next step in your career, find the detailed salary report of an Escalation Manager.