Help Desk Assistant Salaries in North Carolina
How Much Does a Help Desk Assistant Make in North Carolina?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Help Desk Assistant in North Carolina is $56,109.
While Salary.com is seeing that Help Desk Assistant salary in NC can go up to $67,672
or down to $44,986, but most earn between $50,287 and $62,161.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Assistant
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Similar Job Salaries to Help Desk Assistant by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Koniag Government Services
Help Desk Technician
|
$50,392/yr
|
RANGE: $45,390 - $55,395
|
|
Financial Independence Group, LLC
Help Desk Technician
|
$66,044/yr
|
RANGE: $58,755 - $73,332
|
|
TAD PGS, Inc
Help Desk Analyst
|
$66,270/yr
|
RANGE: $58,957 - $73,584
|
|
Sunstates Security
Help Desk Analyst
|
$67,312/yr
|
RANGE: $59,884 - $74,741
|
|
Hendrick Motorsports
IT Technician/Help Desk
|
$83,275/yr
|
RANGE: $74,493 - $92,058
|
|
Vaco by Highspring
Help Desk Technician
|
$66,270/yr
|
RANGE: $58,957 - $73,584
|
|
Variety Wholesalers Inc
Help Desk Analyst
|
$65,159/yr
|
RANGE: $57,968 - $72,350
|
|
Aeronautical Systems Incorporated
Help Desk Technician
|
$62,334/yr
|
RANGE: $55,455 - $69,214
|
|
Methodist University
Senior Help Desk Analyst
|
$66,712/yr
|
RANGE: $59,292 - $74,133
|
|
Actalent
Help Desk Support Technician
|
$67,312/yr
|
RANGE: $59,884 - $74,741
|
Top 10 Highest Paying Cities For Help Desk Assistant Jobs in North Carolina
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Help Desk Assistant can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Help Desk Assistant job salaries in North Carolina.
Some cities can pay higher salaries for Help Desk Assistant jobs, which can indicate that there is a large demand for Help Desk Assistant positions in this city.
The following table shows top 10 cities where the Help Desk Assistant salary is higher than other cities in North Carolina.
Raleigh takes first place in this list, followed by Cary, Durham.
The Help Desk Assistant salary is $57,963 in Raleigh,
which is lower than the national average. There is 0 city's Help Desk Assistant salary higher than national average in North Carolina.
The average salary for a Help Desk Assistant in North Carolina is $56,109,
but we found that the city with the highest salary for Help Desk Assistant jobs is Raleigh, NC, and it is higher than Cary.
Help Desk Assistant jobs in Raleigh can have the opportunity to earn higher salaries than in other cities in North Carolina.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Raleigh | $57,963 | $4,830 | $1,115 | $28 |
| Cary | $57,963 | $4,830 | $1,115 | $28 |
| Durham | $57,556 | $4,796 | $1,107 | $28 |
| Greenville | $57,550 | $4,796 | $1,107 | $28 |
| Rocky Mount | $57,550 | $4,796 | $1,107 | $28 |
| Wilson | $57,550 | $4,796 | $1,107 | $28 |
| Charlotte | $57,066 | $4,755 | $1,097 | $27 |
| Gastonia | $57,007 | $4,751 | $1,096 | $27 |
| Chapel Hill | $56,824 | $4,735 | $1,093 | $27 |
| Hickory | $56,470 | $4,706 | $1,086 | $27 |
What Does a Help Desk Assistant Do?
Describe in detail your experience working as a help desk assistant or assisting IT professionals with basic troubleshooting.
Updated December 20, 2021
Help desk assistants log communications to keep a detailed record of all problems diagnosed and fixed.
Updated December 19, 2021
Manage escalated issues and provide direction to Help Desk staff and directs other issues to Help Desk manager or appropriate personnel for timely resolution.
Updated December 19, 2021
Web Help Desk is an on-premises ticketing and asset management solution that simplifies your IT help desk processes and reduces costs.
Updated December 16, 2021
Some employers give full-time help desk assistants basic benefits packages that include major medical insurance and paid vacation days.
Updated December 14, 2021
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Explore JobArchitectFrequently Asked Questions About a Help Desk Assistant Salaries
What is the average of a Help Desk Assistant in North Carolina?
The Help Desk Assistant salary range is from $50,287 to $62,161, and the average Help Desk Assistant salary is $56,109/year in North Carolina.
The Help Desk Assistant's salary will change in different locations.
Which location pays the highest Help Desk Assistant salary in the United States?
The Help Desk Assistant salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Help Desk Assistant's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Help Desk Assistant.
What is the growth rate of the Help Desk Assistant's salary?
If you are thinking of becoming a Help Desk Assistant or planning the next step in your career, find the detailed salary report of a Help Desk Assistant.
